Tag Archives: Torres_del_Paine

Luciana’s 3 day Winter Trek in Torres del Paine

Luciana returned in May 2014 from a Winter trip to Torres del Paine, during which she took part in a 3 day Winter W Trek in the National Park. Here she tells us about her experiences on her trip…

What was the highlight of your trip to Patagonia?

I had so many amazing moments in Patagonia. The highlight was probably arriving at the 3 towers (Torres Del Paine).

Did you manage to visit anywhere else in Chile or Argentina on your trip?

I am currently in Brazil, but did not get to visit any other places on this trip. I hope to come back again one day, and would love to visit the Atacama desert.

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip or operator for you?

They were great, I loved the trekking that they suggested and arranged for me.

Were you well looked after by our partners in Torres del Paine & their guides on the trip?

For sure. Vitor was an amazing, impeccable guide.

Was there anything that you wish had happened differently/or not happened at all?

Not that I can think of!

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Puma Tracking and Adventure Cruise Patagonia

Kush and his friends returned in March from a trip to Patagonia during which they embarked on a Puma Tracking trip in Torres del Paine, followed by a 4 night Cruise from Punta Arenas to Ushuaia. Here Kush tells us about their experiences on the trip…

‘It’s an incredible feeling seeing a Puma on foot less than 5 meters away from you. All of us were elated and kept replaying every moment again and again. It is a fantastic experience.’

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How was your Cruise from Punta Arenas to Ushuaia?

The cruise was fantastic. We really enjoyed the food the hospitality and the excursions.

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How was the Puma Tracking trip? It was again fantastic. I can’t recommend our guide Carlos enough. He went out of the way to accommodate us and to make sure we were comfortable at all times. He even woke us up as early as 0430 and brought us back home as late as 2200 just because we were so determined to see Pumas. He carried packed lunch with us on our hikes and put up an extraordinary spread in the middle of nowhere. He was great and so was our driver.

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What was the highlight of your trip overall? We managed to see Pumas and that was the highlight of the trip. We saw a sub-adult drinking, walking stretching and eating a day old Guanaco carcass, and the next day in the early morning we saw an adult (most likely its mother) walking quickly across the steppe. It’s an incredible feeling seeing a Puma on foot less than 5 meters away from you: all of us were elated and kept replaying every moment again and again. It is a fantastic experience.

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Is there anything you would have changed about your trip? At our accommodation at Hosteria Pehoe we had problems with hot water, and the food at our first accommodation at the Ranch was very poor, but other than that it was good.

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Overall… Overall we had a great time and I will definitely be returning with a few adjustments to the accommodation.

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Perito Moreno, Torres del Paine & Whale Watching

Rebecca & Carolyn returned in March from a trip to Patagonia during which they took a trip to Perito Moreno Glacier, followed by a W Trek in Torres del Paine, and a Whale Watching trip from Punta Arenas. Here they tell us about their experiences on the trip, and in booking through Swoop and our partners…

image[2] What did Swoop do well?

 Your suggestions were all great – perfectly aligned with what we were looking for on the trip

What could we have done differently?

Nothing

How did you enjoy the W Trek, Whale Watching trip and Perito Moreno hike?

All were phenomenal. The Whale Watching Adventure cruise was a particularly unique and special experience. It was the most remote, relaxing (and educational!) trip I’ve ever been on. We spent hours on the boat sailing through the remote straits of Magellan, slept in tents on one of a hundred or so uninhabited islands in Tierra del Fuego, and for three days did not see a single trace of another human! It was an incredibly special trip that brought us into the depths of nature. All proceeds of the trip go to fund the research operations of the group, and spending time with the scientists, learning about their research and the whales, was a truly special experience. It was a very remote trip, and we were perfect for it, but I wouldn’t recommend it to someone who wasn’t comfortable spending a lot of time on a boat in rough seas, or camping in remote locations. That said, it was the most amazing thing I’ve probably ever done!

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How were the guides on the trips?

All great! 

Is there anything you would have changed about the trip?

Nothing at all. 

What was the highlight of your trip?

It’s hard to pick just one, but the Torres del Paine at sunrise, seeing  Perito Moreno Glacier for the first time, and sailing through the remote straits of Magellan were all pretty high on the list!

image[1]Do you have any tips for other people planning a trip?

Use Swoop and their partners in Patagonia! You made coordinating the trip seamless and stress free and allowed us to really maximize our time in Patagonia.

Did you manage to visit anywhere else in Chile or Argentina?

Not on this trip.image[3]

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Excursions from an eco camp in Torres del Paine

Scott & Orlee returned in April from a trip to Chile, during which they spent 5 days of day hikes in Torres del Paine National Park, based from an eco camp. Here they tell us about their experiences on the trip and in booking through Swoop…

‘We had an amazing time in Chile, one that will not be forgotten with Patagonia being a definite highlight!’

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What did Swoop do well?

Communication and customer service which gained trust.  I also felt that I was being dealt with directly and not as part of the masses…a personalized service in helping organize our trip.

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What did you think of the eco camp in Torres del Paine?

This place is amazing.  Clean, comfortable, & hospitable.  I would (and already have) definitely recommend it to anyone!

We did encounter one issue that could have been serious…one morning the board walks connecting the domes and other facilities had frozen over with a very thin layer of ice that was not distinguishable from wet wood.  Unassumingly my wife led the way to breakfast and nearly fell right outside our dome (double scary when pregnant).  As I sort of rushed after her my feet went flying out from beneath me and fell within inches from hitting my head on the steps leading away from our dome.  I find it unlikely none of the staff noticed this on their way to prepare breakfast but regardless, guests should be made aware of this possibility and if the ground is unsafe, signs indicating icy or slippery ground should be placed in plain view at the very least. 

Also, our room had a hot water urn to make a tea or instant coffee.  These should be filled in anticipation of guests return from excursions so when we change for our brief & dinner we have hot water waiting for us (there was not much time to shower, change, etc…and the 1 time I went for hot water, there was none ready).

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How did you enjoy the excursions from the eco camp?

They were fantastic.  We also lucked out with the weather.  Our last excursion was the Lasso-Webber (sp?) trail hike in place of the French Valley (I think).  This should always be an option…just as rewarding as the towers and less effort.

 How were the staff and guides at the eco camp?

Guides were knowledgeable, funny, and comfortable to be around for long periods of time.  The drivers however went too fast at times on those bumpy roads and car sickness was not a welcomed addition to the trip.  

 Is there anything you would have changed about this part of your trip?

No, I don’t think so.

scott glacierWhat was the highlight of your trip overall?

Hard to say…the whole thing was a highlight.

Do you have any tips for other people planning a trip?

If guests are not regular hikers I would definitely recommend this trip, it seemed a better mix of effort and comfort.

Did you manage to visit anywhere else in Chile or Argentina?

Yes, Santiago, Puerto Varas (driving around the lake and visiting Osorno was also amazing), and Chiloe.

‘All the best from us to you, Luke and Sally and thanks again for helping us plan a truly unforgettable experience.’

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Sam’s W Trek in Torres del Paine

Sam returned in March from a W Trek in Torres del Paine. Here he tells us about his experiences on the trip and in booking through Swoop and our partners…

‘I had a wonderful time – helped by the fact that we had some exceptional weather and a good group of trekking companions’

How were Swoop Patagonia?

I found the Swoop team to be very quick to respond to all my queries (especially given the short notice prior to trip departure). Please note that this was greatly appreciated.

How were our partners who run the W Trek?

They also performed well – I found the 5 day W Trek to be relatively easy over the 5-days and to finish off with the boat cruise up to Grey Glacier was a real highlight. Our guide Miriam was excellent, offering just the right amount of info at each location, and was always very conscious of how the group was travelling.

Is there anything you would have done differently in hindsight?

I enjoyed the luxury of having a hot-shower and shelter at the end of each days trekking, but didn’t feel that the additional cost over camping was entirely justified, particularly as we found  that some of the food did not meet our expectations.

Lis’s Trip to Torres del Paine & Tierra del Fuego

Lis returned in December from a trip to Patagonia during which they took W Trek in Torres del Paine followed by a visit to Isla Navarino in Tierra del Fuego. Here she tells us about her experiences on her trip and in booking with Swoop and our partners in Patagonia…

What three words would best sum up your experience in Patagonia?

Wild, Beautiful, Fantastic.

What was the highlight of your trip to Patagonia overall?

It’s genuinely hard to pick one thing overall, it was so varied and beautiful. The light and the windswept, dramatic wilderness of it all was perhaps the most abiding memory of Patagonia – the sheer space and also the diversity.

We dipped in and out of different parts of Patagonia, including a 3 day W Trek (thanks Swoop Patagonia for organising it for us!) in the stunning Torres del Paine National Park, and spending time in Punta Arenas which really felt like a frontier town at the edge of the earth.

Then we also flew in a tiny plane down to Isla Navarino, where there really is the last town before Antarctica (and the most southerly Yacht Club in the world!). This was definitely the most unusual aspect of our trip, and included our best story: drinking with the locals on the German frigate (now a bar) at the Yacht Club, with a Penguin swimming in the bay – and especially the luxurious Lakutaia Lodge and services of local guide Denis (quite brilliant).

Do you have any tips for other people who are planning a trip?

Patagonia is pretty huge – we would have liked to see more of it; then again, with some smart planning of flights and buses (which are excellent for long distance travel in Chile) we could get around in not too many days. There are so many options for hiking and National Parks – definitely pick your top ones and don’t try to do everything.

We’d also have liked to cross the border into Argentinian Patagonia (a well trodden path at different points) and to take a boat ride (whether the Navimag or a more luxury cruise ) – would recommend investigating these options.

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip and operators for you?

They were great: very generous with their advice and support when we were considering  options before making a decision. It was a very personal, tailored service; and thus felt very responsive and flexible to our needs.

What did you think of the operators we set you up with in Torres del Paine?

The operators were reliable, helpful and professional. The Fast Track W Trek we did in Torres del Paine was quite expensive (as there were only two of us in the group); but in return we received a great service, excellent guide (just for the two of us), top equipment and planning and good food. It suited what we needed very well.

How was the W Trek itself, and how were your guides?

The trek was fantastic: we did a 3-day Fast Track loop which suited perfectly as we only had 3 days to spare. I would recommend this itinerary – others do a 5 day W Trek or the Full Circuit, but the 3 days were honestly pretty stretching, even for us as pretty seasoned walkers. The variation on each day was marvellous too, meaning we felt like we saw the range that Torres del Paine had to offer; we left very satisfied.

Talking with other walkers, it’s worth choosing your refugio carefully – some had a reputation as serving pretty meagre portions of food which isn’t great when you’ve walked 9 hours!

Our guide (Viktor) was fantastic – seasoned, professional, good fun, knowledgeable, everything we could have wanted. The packed lunches, tent and equipment which he bought from them were very good quality, and they provided excellent fresh bread for my partner who is gluten free. He went above and beyond to support us and make sure things ran smoothly. Would definitely recommend the operator and Viktor in particular.

How was your stay at Lakutaia Lodge?

Lakutaia Lodge was great too – again, there were only about 6 guests staying there so we had 1:1 attention and service – for instance, they changed the menus around so we could have King Crab on our last day when we had to leave early.

Their excursions were thoughtful and really interesting (bird watching – not something I’d ever think I’d have enjoyed but was breathtaking), tour of the town of Puerto Williams, short trek, museum…); and we also loved using their bikes and canoes.

Local guide Denis accompanied us solicitously during our stay and was so knowledgeable and accommodating – it really made the trip.

The Lodge manager was equally very hospitable and accommodating, looked after us very well. She even introduced us to a famous Chilean opera singer who arrived to stay as we were leaving!

Was there anything that you wish had happened differently/or not happened?

Only the weather coming in on our third day, and my falling over & spraining my ankle! Otherwise perfect.

Sam’s W Trek in Torres del Paine

Sam returned in January from a W Trek in Torres del Paine. Here she tells us about her experiences on her trip and in booking with Swoop and our partners…

What was the highlight of your trip?

The geography I witnessed on my 5 day W Trek in Torres del Paine was absolutely stunning. Trekking through the rolling hills and craggy mountains for hours a day was an incredible experience. I never tired because I was constantly struck and energised by the beauty of its nature.

Did you manage to visit anywhere else in Chile or Argentina?

Yes – Santiago, Vina del Mar and Valparaiso.

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip or operator for you?

You guys were great! Thank you for everything!

How were our partners who ran the trek, and how were their guides on the trip?

They were great. Carlos was an excellent, informed and thoughtful guide. He made the experience unforgettable.

Was there anything that you wish had happened differently/or not happened at all?

Nope!

Do you have any tips for other people who are planning a trip?

It’s no joke when they say you could experience four seasons in one day – pack layers!

Also, I stayed an extra couple nights to see penguins and Punta Arenas is a bit of a sleepy town. Could have done just one there.

Nada’s W Trek in Torres del Paine

Nada returned in February from a W Trek in Torres del Paine. Here she tells us about her experiences on her trip and in booking with Swoop…

How were Swoop Patagonia?

Swoop were very quick to reply to emails and provided very helpful information!

Did you enjoy your 5 day W Trek itinerary?

On the first day of our 5 day W Trek I would have preferred if we walked a little more than two hours, for example it might have been nice to walk into the park (rather than travelling in by bus), or to start very early in the morning on one of the days so that we could have seen the sunset/ escape the crowds. I understand  however that such alterations would probably depend on the preferences of the other people in the group as well.

How were your guides on the trip?

Victor was a chilled & a nice guy. He was able to provide very good information about Flora & Fauna, you could tell he knows the area well. There were a few moments where I got the feeling he has been doing it for a very long time and is a little bit fed up with it…

Did you manage to visit anywhere else in Chile or Argentina?

Yes, I had another two weeks to travel in Chile.

Do you have any tips for other people planning a trip?

You need to book bus ticket in advance – luckily Swoop and their partners in Torres del Paine told me that and booked everything for me! That was a great service!

Laurie & Rob’s W Trek from an eco camp

Laurie & rob returned in March from a W Trek based from an eco camp in Torres del Paine. Here they tell us about their trip and their experiences in booking with Swoop and our partners…

How did Swoop Patagonia do in helping you plan and arrange your trip?

Swoop were great at coordinating with their partners who ran the trek we wanted to do in Torres del Paine. Overall we appreciated all their input, and there is nothing we would have wanted to go differently.

How was your 7 day W Trek?

Overall the 7 day W Trek and stay at eco camp was awesome. We found the itinerary a little strict at times. For instance a little more down time would have enhanced the overall experience. So too would the ability to have dinner when we wished to. We do, though, appreciate that when running a large group a schedule is helpful in order to keep things running smoothly.

How were the staff at the eco camp, and their guides on the trek?

We were a group of 6 that travelled with another group of 6. Roberto and Niko were our guides. Both were great, however, we found Roberto offered more information to the group. Niko was quieter, his stated philosophy being that if you want to ask questions he is more than willing to answer.

What did you think of the eco camp and the accommodation there?

The camp was great. We stayed in both the Superior and Standard Domes. Certainly the Superior domes were more comfortable with the bathrooms, but the Standard domes were also great.

In terms of the Refugios: Refugio Los Cuernos was not great overall; very crowded; very ‘basic’ facility; nowhere to hang out other then your bunk when the dinner rotations start. We arrived around 3 pm, this is a long time with nowhere to hang out (it was raining outside).

A number of items should have been recommended in the ‘suggested things to bring’, such as flipflops for showering, Chilean dollars (note that when we picked up by Cascada, we were not given the opportunity to obtain Chilean currency).

Our group was split into two rooms, one had 9 bunks (all allotted to our group) and the other had 3 bunks allotted to our group. My husband and I were to be split up between the two rooms. I wasn’t very happy about that! When I mentioned this to our guide he said that there was nothing he could do. A group of 3 women were travelling together and one of the women offered to go into the other room. Nonetheless it was a loud (snoring and no insulation in the walls of the very small and crowded rooms) and uncomfortable night. Our experience in the other lodge (Lodge Paine Grande) was much better.

Is there anything you would have changed about the trip?

Perhaps arriving later in the day, at the Refugio Los Cuerros might be an option, making sure all partners are in the same room, having a detailed ‘suggested things to bring’ for both EcoCamp and in particular for the trek, or perhaps camping instead of staying at the Refugio.

We would also have appreciated learning ahead of time that Refugio Los Cuerros has private ‘cottages’ available (none available by the time we arrived) so that we could perhaps have obtained one! Or continue on to Camp Italiano, and camp. Camping could be an option for those who wish it, and of course this option might be a little more expensive.

What was the highlight of your trip overall?

The beauty of the landscape. It felt surreal at times.

Do you have any tips for other people planning a trip?

Pack light. Get Chilean pesos before heading out to the Camp.

Did you manage to visit anywhere else in Chile or Argentina?

Buenos Aires, El Calafate, El Chalten, and Bariloche (Villa La Angostura); all were fantastic!!

Catherine’s W Trek in Torres del Paine

Catherine returned in March from a 10 week trip to Chile and Argentina, during which she spent 5 days on a Trek in Torres del Paine National Park. Here she tells us about her experiences on her trip…

 What was the highlight of your trip?

It was a great experience and we were lucky enough to have great weather…One of the highlights of my whole trip was the W Trek in Torres del Paine that you helped me arrange.

How were Swoop’s partners in Torres del Paine?

Your partners in Torres del Paine were very accommodating and easy to work with. Besides the W Trek, they arranged for bus tickets and a stay at the lovely Amerindia Hostel.

How were your guides on the W Trek?

Our guide Armando was so knowledgeable about the area including the geology, the history, and the flora and fauna.  He also had an amazing ability to spot wildlife.

How did Swoop Patagonia do in helping you plan and arrange your trip?

I really appreciate that you let me know that I could easily do the hiking out of Calafate to Parque Nacional Las Glaciares on my own.  This helped me keep the trip expenses down and I did a lovely three day backpack there on my own — my first solo backpack! Thank you so much.