Tag Archives: Torres_del_Paine

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Nick’s 19 day trip to Chile & Argentina

Nick and Ruth (his Mum) returned in March 2015 from a 19 day trip to Chile and Argentina, planned and arranged by Swoop Patagonia, based on Swoop’s own Day Hike Patagonia Itinerary . Here Nick tells us about their experiences on the trip, and in booking with Swoop Patagonia.

Nick’s Feedback

‘Swoop were great, a pleasure to deal with from start to finish. The whole thing was  fantastic, and you did an amazing job organising it. It was particularly good of you to book 20 days of more-or-less solid sunshine… so I’m sort of stuck for suggestions!

All the organisation was efficient, really well done. Right amount of email and phone calls, very patient with inquiries etc, all the information was fine. Can’t really think of anything that could have been better.

Torres del Paine was probably my favourite place. Best day’s walking was probably Laguna de los Tres (from El Chalten). Most incredible sight, probably the inside of a crevasse on the Viedma glacier. Penguins and sea otter on Chiloe were brilliant. I could go on, but then it’s not highlights any more!’

Nick’s Itinerary

Nick and his mum began their trip with 3 nights in Buenos Aires, where they spent their time at leisure, exploring the city, guided by Swoop’s tips on Things to do in Buenos Aires.


La Boca, Buenos Aires

They then flew to Bariloche for a night at Las Marianas, where they spent another day at leisure, guided by Swoops tips on Things to do in Bariloche.

Next, they travelled across the waters of Lago Nahuel Huapi, Lago Frias & Lago Todos los Santos, crossing through the Andes to reach the lakeside town of Puerto Varas.

From here, they travelled by car and ferry to the beautiful island of Chiloe, where they took two day excursions to see some of the wild and varied wildlife inhabitants, starting with the protected nature reserve in the Bay of Caulin – a fantastic spot for spotting local and migratory birds.

After this, they continued their drive out to the Pacific Coast to visit the Punihuil Penguin Colonies, spending the night at La Casita del Mar.

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Sea Otter in the waters of Chiloé

[Read more about activity options available from this idyllic cabin by the sea on Chiloe Island.]


Chiloe Island

Torres del Paine was their next stop, and they spent 3 days taking guided excursions from an eco camp in the heart of the park.


View from Mirador Ferrier, Torres del Paine

The next stop was Los Glaciares National Park, where Nick and his mum took an afternoon excursion to stand, stare, and observe ice calving from the Perito Moreno Glacier.

‘The colours of the ice were just amazing’

The following day they travelled on to the mountain town of El Chalten….


The road to El Chalten…

Here they spent 2 and a half days taking day hikes to Laguna Torre, and Laguna de los Tres, and ice hiking on the Viedma Glacier.


Rio de las Vueltas Valley

Ushuaia was their next destination, and they spent time exploring the area independently, as well as taking a full day guided excursion in Tierra del Fuego National Park, including a trek on the Pampa Alta trail and visits to Ensenada & Lapataia bay.

Finally, they flew back to Buenos Aires where they spent a leisurely afternoon and evening before flying on home.

We asked Nick a few specific questions about his trip…

What did Swoop do well? What could we have done differently?

All the organisation was efficient, really well done. Right amount of email and phone calls, very patient with inquiries etc, all the information was fine. Can’t really think of anything that could have been better.

(One small thing: the Buenos Aires hotel address on the important information sheet was wrong — there are two Hotel Esplendors in Palermo, and the street address given was the other one).

Would you recommend us to friends, family or colleagues for a trip to Patagonia?

Yes, definitely, especially if they want to do what we did and cram a lot into a little amount of time — I can’t imagine how long it would have taken me to sort all that out!

 How did you enjoy the different areas you visited on your trip?

I loved them all! It was a really good variety of places. Often, the towns themselves didn’t seem to be all that (El Calafate, Bariloche), but generally we were there for the stuff round the towns, so that hardly mattered (and they all had enough good places to eat and so on).

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Pedras Blancas Glacier (Laguna de los Tres hike)

 What did you think of the excursions and activities you took  part in?

Great, yes. If I’d been on my own, I would probably have done less guided stuff, and more on my own — but it was primarily Mum’s holiday!

 How  were your accommodations?

Fine — again, a nice mixture of places. The eco camp in Torres del Paine was particularly cool — and I imagine far cheaper than staying in one of the hotels!

What did you think of the guides and staff  who looked after you?

They were all lovely! The guides were all great. The staff at various places put up with all our questions, mum’s neurosis about missing flights, etc etc. I honestly haven’t got a single bad word to say about any of it.

What was the highlight of your trip?

Hmmmm… Torres del Paine was probably my favourite place. Best day’s walking was probably Laguna de los Tres (from El Chalten).

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Stunning viewpoint at end of Laguna de los Tres hike

Most incredible sight, probably the inside of a crevasse on the Viedma glacier.


Inside a crevasse – Viedma Glacier

Penguins and sea otter on Chiloe were brilliant. I could go on, but then it’s not highlights any more!

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Magellanic Penguins of Chiloé

Do you have any tips for other people  planning a trip?

I think it’s well worth starting in Buenos Aires, as we did. It’s a great place to spend a couple of nights getting over the long flight, and if you change dollars at the blue rate there, you’ll get much more for your money throughout the rest of your Argentinian trip.

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Ian & Sue’s Patagonia Adventure

Ian and Sue returned in December from a 24 day trip to Chile and Argentina that was designed and arranged by Swoop Patagonia. Here they tell us about their experiences on the trip and in booking with Swoop.

‘We had the best holiday of our lives and would recommend it (and Swoop) to anyone!’ 

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Ian and Sue Feedback

The package you put together for us exceeded our expectations in every way.  The quality of the accommodation and guides was very high, and the choice of locations and activities was spot on for us.  We would recommend Swoop to anyone (and have done so).  The varied and unspoiled landscapes, the geology, and the incredibly rich variety of wildlife made Patagonia our perfect destination. If we are able to return to South America, I hope it will be under your auspices!

Ian and Sue’s Itinerary

Ian and Sue began their trip with a city tour of Santiago, followed by a night in the Hotel Boutique Oporto.

[Read Swoop’s list of recommended hotels in Santiago]

The city tour was faultless- a conversation with the courier led to an instant change to our afternoon itinerary, substituting a poet’s house with the Pre-Columbian Art Museum, and providing a driver to give us more time.  


Pre-Columbian Art Museum, Santiago

Our guide had been a guide in the museum, so was amazingly knowledgeable. We ate at Como Agua Para Chocolate, and loved it.

[Read swoop’s top picks for restaurants throughout Patagonia]

The next morning they flew on to Puerto Montt, and the nearby island of Chiloe for a 3 night stay at Chil Hue, for 3 days of excursions to take in the local scenery, wildlife, fishing villages and penguin colony.

Our guide met us on arrival and drove us to Ancud, stopping several times on the way to show us birds etc.

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Chilean Wigeon


Ringed Kingfisher







He was a fantastic guide with a wide knowledge of natural history, and the history of the island.  We had a great day out – including a short trip out to the penguin colony where we saw Magellanic and Humboldt Penguins.


Magellanic Penguins – Chiloé







The next day, our itinerary was to have been a visit to several of Chiloe’s wooden churches.  We had already visited a couple, and knowing our interest in natural history, our guide (Jamie) proposed a visit to a private national park owned by a friend of his (Parque Tepuhueico). 

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 After visiting Castro en route, we had a fantastic trek in the temperate rainforest.  Jaime had helped set up the trails, and had translated the interpretation boards into English, so was the perfect guide. 








On our last night, we went out for a traditional meal in Ancud. Needless to say, we loved Chiloe!

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Ian and Sue’s next stop was Punta Arenas, where they spent a day exploring the city, and the King Penguin Colonies of Tierra del Fuego.


On arrival at Punta Arenas, we were met by our guide, who dealt faultlessly with our questions.  Hotel Ilia was one of the nicest and friendliest places we stayed. The room was large, light and airy.  The decor was attractively modern and arty, and the breakfasts were great. 

Punta Arenas exceeded our expectations. It was a friendly and characterful Chilean city: a bit ramshackle in places, but full of charm (and feral dogs…).  O’Higgins provided a wealth of restaurants to choose between.  We ended up going to Brocolino both nights, and enjoyed it very much.

Our day trip to see the King Penguins on Tierra del Fuego was a great success. It was a full day, but very variable and enjoyable.  We were in a small group in a mini-bus, which stayed with us all day. 

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King Penguins – Tierra del Fuego

Porvenir was an attractive (v small!) city with a surprisingly good museum.  The penguin site (not yet referred to as a “colony” as they hadn’t bred successfully yet) was great – with interesting plants as well as birds.  


Lighthouse, Porvenir

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Chimango Caracara







The guide was excellent, stopping the bus to show us foxes, guanacos and rheas, and pointing out the dolphins on the short ferry crossing on the way back to the mainland.  On return, the bus dropped us off at O’Higgins for a meal as it was getting late.



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Patagonian Grey Fox







The following day, Ian and Sue headed to an eco camp on the edge of Torres del Paine National Park for 3 days of excursions.

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Patagonian Skunk


Lago Pehoe – Torres del Paine







We were picked us up in the afternoon, and driven to our accommodation, stopping several times en route to look at features, wildlife etc. The eco friendly camp we stayed at exceeded all our expectations.  We had the nearest yurt to the lake with distant views of the “Horns”.  


Patagonia Camp

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Patagonia Camp







On arrival, the staff explained the options available for the next day.  The evening meal was great, with as much of the house wine as we wanted to drink (and the offer of a bottle to take back to the yurt) together with unwise quantities of pisco sour before and after the meal.


Lady’s Slipper


Patagonian Red Fox







For our first day of excursions we elected to go on the Fauna Trail Hike.  This was ideal for us, providing a good introduction to the scenery, flora and fauna of the area, together with an unexpected view of the rock paintings (see their wine label – and visit Majestic in the UK).  




Rock Paintings – Torres del Paine







We were also introduced to the lavish picnics provided by the camp.

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Magellanic Orchid

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Yellow Orchid






The next day, some of the trips could not run due to high winds. The guides asked us if we would like to go on a trek they hadn’t included in their list for some years, and the three guides, and just the two of us, had a great day out.  


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They shared their maté with us, explaining the simple ceremony involved, and we felt very included.  We had a fantastic view of an Austral pygmy owl.  

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Austral Pygmy Owl

The last  section of the walk was very challenging for me – a narrow path on loose scree – and they seemed to have forgotten my vertigo.  They admitted that if this section of the walk had been longer, they would have graded the walk as “Difficult” rather than “Moderate”!

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On our final day at the camp, four of us had elected to go on the Grey Lake Boat Trip, but on arrival at the jetty, we found that the boat had been cancelled due to high winds. Instead, we did the Grey Beach Hike in the morning (very close views of a pair of Magellanic Woodpeckers), together with a short hike to the Lake Toro viewpoint in the afternoon. 


Magellanic Woodpecker

This provided a great day out, and showed off the guides’ ability to think on their feet.  We rounded the day off with a self guided walk to the local waterfall.

Patagonia_002_Waterfall at Patagonia Camp

Our stay at the eco friendly camp was the high spot of our holiday. The accommodation and surroundings were great, and the guides were all of the highest quality: we felt really looked after.


Following their stay in Torres del Paine, Ian and Sue headed across the border to the town of El Calafate, where they visited the Perito Moreno Glacier, and took some day hikes from the nearby town of El Chalten.

P07820_Patagonia_2014_Sue_01 1320 The hotel in El Calafate was friendly, comfortable and stylish.  We were directed to the Laguna Nimezwhich was a must (we ended up going there again the next evening).  Not feeling able to face the queues at La Tablita, we ate at La Zaina, which was very good.

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The day excursion to Perito Moreno Glacier was a great success.  The guide was, as usual, everything we could ask for.  Although the viewpoints provided great views of the glacier, we found the boat trip well worth it, providing closer views of the ice walls, together with the sculpted icebergs floating in the lake. 

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Perito Moreno Glacier

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Perito Moreno Glacier






The boat lingered at each viewpoint long enough for everybody to get the photos they wanted.

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Perito Moreno Glacier

On our excursion to the Petrified Forest, our guide was very knowledgeable, both geologically and botanically.  

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Petrified Forest

In addition to the geology, this trip provided our best views of the flora of the steppe

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Following the excursion, we were taken to El Chalten.  Hotel Lunajuim was very friendly- the room was great, full of quirky modern art produced by the owner’s wife: we enjoyed our stay very much.  We ate at the Estepa, which we liked very much, and returned to on our last night.

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Our excellent guide took us (together with a picnic) to Laguna Capri.  This was an ideal trek for us, culminating in a satisfying view of the glacier.  We ate at La Tapera – very good again, with a great choice of wines displayed in the wine racks with price tags tied round the necks.

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The following day our guide Zoe took us to Lago del Desierto.  She was a great guide, and managed to show us torrent ducks, which had been on my list of “hope to sees” (and give us an excellent picnic). 

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Torrent Ducks

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Ashy Headed Goose







That evening, we ate at La Vineria, which must be one of the best wine bars in the world!  Their smoked platter was worth a mention as well as the wine.

On our last day in El Chalten we took a self guided trek towards Laguna Torre – we only made it to the three viewpoints en route, but the views were spectacular, and the route easy to follow.

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The next stop was Tierra del Fuego, for a few days exploring the birds and wildlife of the National Park.

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Southern Lapwing

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Black faced Ibis







Hotel Tierra del Fuego was a good place to stay – quite central and fairly near the waterfront.  We ate at Le Estancia – the food was quite good, but the service was patchy – much of their efforts seemed to be directed towards rich Americans presumably on their way to Antarctica.

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Black Necked Swans

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Upland Goose







The guided excursion to Tierra del Fuego National Park was enjoyable.  Our guide was knowledgeable, and urged us to suggest any changes to the itinerary we wanted, although we did find him a little impatient.  We ate at Moustacchio for the next two nights.  We found it very friendly, with a wide menu of well-cooked food (as Sue is allergic to crab, we tended to avoid predominantly fishy restaurants). 

The following day, our guide had booked us onto a Beagle Channel cruise, which culminated in a visit to an estancia, followed by a two hour minibus transfer home.  We decided to stay on the boat to return to Ushuaia rather than take the bus.

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This was one of our favourite days.  The weather was cold and wet but, on arrival at the penguin island, the sun came out, and the boat beached on the sand, giving us the best views we had ever had of penguins going about their normal lives. 

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In addition to the Magellanic penguins, there were a few Gentoo, and three King Penguins.

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For their final few days, Ian and Sue visited Buenos Aires, where they spend time exploring the city; it’s museums and art galleries.

[Read Swoop’s blog post about things to do in Buenos Aires]

On our departure day, our guide had already taken our details, and checked us in on line for our flight: this was a great idea- I wish other operators had done the same. After checking in at our hotel, we visited MALBA (a fantastic gallery). 

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The Hotel Esplendor was friendly and helpful. That evening we went to a nearby Parilla recommended by the hotel – it was OK, but I think I will stick to your recommendations in future! 

Our group tour of Buenos Aires in the morning was excellent.  The guide was very informative, and when one of the passengers expressed an interest in visiting Evita’s grave, she just added it to the itinerary.  At the end of the tour, she dropped the passengers off wherever they wanted.  

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A warning to other travellers: we were squirted with something outside the National Gallery, but when people offered to “assist”, we shouted at them until they went away (successfully avoiding robbery – although my mobile was later pinched on the underground: but that’s another story). 

A visit to El Ateneo, a bookshop in a converted theatre, should be on everyone’s to do list: there is even a cafe on the stage.  As an alternative to steak, we ate an Italian restaurant highly rated by the hotel (Il Gran Caruso): this was excellent.

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On our final day, we had a tour of the Opera House (very good), and spent the rest of the day at the San Telmo Market.  We really enjoyed ourselves, but are still kicking ourselves that we bought so little – everything was amazingly cheap and stylish.  

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Our Iberia flight home arrived back early, and we managed to catch an earlier coach home.

A satisfying end to the best holiday we have ever had. Thank you, Sally!

18 Up we went.....

Ice Hiking on Glacier Grey

Harriet from Swoop recently returned from Torres del Paine where she spent an afternoon ice hiking on Glacier Grey. The ice hike lasts 5 hours and there are departures in the morning and afternoon  from November until March. Harriet thinks this is a great activity and everyone should add it onto a trek in Torres del Paine!

01 Embarking on our adventure near Refugio Grey....

Embarking on our adventure near Refugio Grey…

02 ....and zooming across the water to the ice

…and zooming across the water to the ice!

03 We disembarked on a Nunatak that straddles the lake and glacier Grey

We disembarked on a nunatak that straddles the Grey Lake and Glacier…

04 It took just under an hour to walk from the drop off point to start the ice hike

…and it took just under an hour to walk from the drop off point to start the ice hike.

05 The going is a little difficult so ladders have been put in place to assist

The going is a little difficult, so ladders have been put in place to assist you.

06 The striated rock is fascinating and the view towards the Cordon Olguin and Paso John Gardner is captivating

The striated rock is fascinating, and the view towards the Cordon Olguin and Paso John Garner is captivating.

07 Hey mum! Look at me!

Hey Mum! Look at me!

08 We descended to the ice

We then descended to the ice…

09 Where we put on helmets, harness...

…where we put on helmets, harnesses…

10....and crampons

…and crampons.

11 _Take your ice axe and point it at the sky._ We were instructed how to walk on the ice ‘Take your ice axe and point it at the sky!’

We were instructed on how to walk on the ice…

12 Getting onto and off the ice was the most challenging part

…getting onto and off of the ice is the most challenging part…

13 But then we were off

…but then we were off!

14 Staying in single file at all times

Staying in single file at all times…

15 Leaping across little streams

…leaping across little streams…

16 Guzzling hot chocolate

…& guzzling hot chocolate…

17 The sound of gurgling water and cracking ice made you appreciate the dynamic nature of the glacier

…whilst the sound of gurgling water and cracking ice made us appreciate the dynamic nature if the glacier.

18 Up we went.....

Up we went…

19 ....and along

…and along…

20 Peering into huge crevasses......

…peering into huge crevasses…

21 ...and wondering how deep they were

…and wondering how deep they were!

22 Two and a half hours of ice hiking passed very quickly

Two and a half hours of ice hiking went very quickly…

23 Then an hour walk back to the boat

…followed by an hour’s walk back to the boat…

24 ....and the end of our Glacier Grey experience

…and the end of our Glacier Grey experience.

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Patrick’s Trekking holiday in Torres del Paine & Los Glaciares

Patrick returned in April from a trekking holiday in Patagonia that included treks in both Torres del Paine and Los Glaciares National Parks. Here he tells us about his experiences on the trip and in booking with Swoop and our partners…

Thanks for all the help leading up to my trip. It was a fantastic journey and Swoop’s assistance was a great part of making it a success. 

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How were Swoop Patagonia? 

You guys were fantastic. Patagonia is such a big area and it’s kind of intimidating to begin the planning process. But with Swoop’s help, I was able to put a solid travel plan together with ease. I’d say the biggest thing I appreciated was you getting me started with ideas and connecting me with reputable companies in Patagonia. It was like working with a friend who just got back from her own trip.

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How were Swoop’s partners who supported you in Chile and Argentina?

Both were fabulous.

Zoe in El Chalten was amazingly helpful with bus transportation, hiking planning, and just offering advice on how to get the most out of the area. And my guide for the Huemul Circuit, Pablo, was incredible. He was professional, knowledgeable, and helpful in every way. That trek would’ve been much less enjoyable without him guiding us along.

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Similarly, Julieta, my guide for the Torres del Paine Full Circuit trek made that experience greatly enjoyable. She did so many little things, like having her friends make brownies and granola bars for us, that really made the adventure special. I didn’t work with your Chilean partners’ office folks as much, but they were very friendly and helpful when I did interact with them.

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What was the highlight of your trip?

The highlight of the trip was the Huemul trek. It was more of a back-country adventure, which I really enjoyed. We pretty much had the trail to ourselves and the terrain was varied and challenging. Plus, the scenery, while perhaps not as famous as Torres del Paine, was still iconic Patagonia. I got pretty lucky with the weather, so I was able to get some great shots!

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Did you manage to visit anywhere else on your trip?

I did make it down to Ushuaia and Tierra del Fuego and I would say that area is not quite as magical. The hike up Cerro Guanaco in Tierra del Fuego national park was as challenging as any day of hiking I did in Patagonia and offered incredible sights from the top. But other than that, nothing else in that part of the area really amazed me. I suppose part of this could be that I visited Ushuaia after seeing the rest of Patagonia, so maybe I’d recommend people start in Ushuaia and then head elsewhere.

Thanks again for all your help! If there are any websites where I can brag about you guys, let me know.

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Teri & Deb’s Torres del Paine & Los Glaciares Adventure!

Teri and Deb returned in March from a trip to Patagonia, which included 4 days of excursions in Torres del Paine, and some hiking in Los Glaciares National Park. here they tell us about their experiences on the trip and in booking with Swoop and our partners…

We had a great trip and enjoyed both areas of Patagonia. 


How was your time with Swoop’s partners in Los Glaciares National Park?

We were very well taken care of from pick up & delivery services to hiking recommendations…all good. They even loaned us hiking poles during our stay in El Chalten.

We hit some rocky weather but it didn’t spoil our adventure. Sometimes we didn’t get to see the full view points on our hikes (due to snow, clouds & wind on Laguna los Tres & Laguna Torre) until we were leaving town on the bus, but then we might never have hiked in 100 Kph winds if we hadn’t ventured forth! It was an experience.


We loved El Calafate (& the beer by the same name), and would have liked to explore the wine country after trying the local Malbecs too.

Glacier hiking on Perito Moreno was a huge highlight. We had great guides, good weather and it was a spectacular site. We only wish they would re think the age restriction on the Big Ice hike.

El Chalten is a beautiful hiking town, and a very sweet location. It was very gusty though and we sure appreciated the Buff supplied by Swoop, it kept my nose stuck on my face when the wind threatened to tear it off and fly it to Antartica.

All transportation was very comfortable and timely (except the American leg on Delta).  We spent a lot of time traveling, but those busses have great views and are cushy compared to flying.


How was your time in Torres del Paine

The eco friendly camp…ahhhh!  What a delightful way to wrap up our trip. Blissful location, comfortable, great food, good wine, just a wee bit of travel to get where you were going to hike.

We were fortunate enough to see a Puma up close on our first excursion from camp.  She had just fed on a Guanaco kill and was lazing in a rock overhang right beside our trail.


Were also lucky enough to get to do both our big hikes – the French Valley and Base of the Towers.  Weather threatened our Base hike but knowing how much we wanted to see it, they decided to give it a go on our last day in camp. It turned out to be spectacular. We were thrilled.

How was your experience of planning and arranging your trip with Swoop Patagonia?

Swoop was a font of information about itinerary options and tips. We were just a bit confused early on to be introduced directly to your local partners. I suppose we were thinking that you would be our single point of contact and all coordination/details would be with you. Your partners wonderfully helpful and delightful to us however. They were ready & waiting for us on arrival and all went smoothly –  so I would say you have your ducks in a row and are working with some great folks over there.

We appreciate all that you did to make our trip a success.  We were a bit late in getting the planning started but with your help it was stellar.  Not just another location checked off the bucket list for these 60+ hikers, but a beautiful, surreal series of experiences, sights and memories that will warm our hearts for a lifetime. Thank you.


Lisa’s Full Circuit in Torres del Paine

Lisa returned in March from a Full Circuit Trek based from an eco friendly camp in Torres del Paine. Here she tells us about her experiences on her trip and in booking with Swoop and our partners…

Trip to Patagonia was fantastic.  Fortunately we had great guides, a really fit group (everyone was a hiker), pretty good weather and perfect weather for the 1 day that meant the most to me :)

How were Swoop Patagonia in helping you plan and arrange your trip?

Swoop were great – very responsive to my emails, and thanks for sending me the pre trip gift, it was a  nice surprise :)

How were swoop’s partners who ran the Full Circuit?

They were not as responsive to emails and queries as Swoop, but we got there in the end.

What did you think of your itinerary?

The 9 day Full Circuit Itinerary was good – though the first day is a very tough introduction to the hike due the number of kms walked – and it would have been nice to have a “grace” day somewhere in case of bad weather (though realise this makes logistics very difficult).

What did you think of your Guides?

The guides were fabulous – we had a lot of fun :)

What was the highlight of your trip?

My highlight was the perfect day we had for the Paso Yungai coming down on top of the Grey Glacier.  No wind, sunshine, perfect weather for the most important day of the trip for me (I’d done some of the hike before – it was for this moment/view that I wanted to do the full circuit). Another highlight was having a wonderful bunch of people to walk with.

Did you visit anywhere else on your trip?

Also visited El Chalten region in Argentina for 8 days. Unfortunately the weather was not so kind to me there but I did manage to do some day hikes.

Matthew’s W Trek in Torres del Paine

Matthew returned in March from a Self Guided W Trek in Torres del Paine. Here he tells us about his experiences on the trip and in booking with Swoop and our partners…

What did Swoop do well? 

I liked using Swoop because they responded in a timely fashion to all of my queries, and could speak fluent English. I had a lot of trouble when I first started looking for a company, and Swoop were able to solve the problems I was unable to resolve with the Chilean companies.

What could we have done differently? 

If possible, it would have been great to have received some guidance on how to get to Puerto Natales, opportunities for extra activities by taking the bus straight from Punta Arenas Airport to Puerto Natales,  things to consider when packing, etc. I know you have the website, but I one sheet would be great. Also you could mention how much food you get if you buy the trek with meals included… So much!

Would you recommend us to friends, family or colleagues for a trip to Patagonia?


How were Swoop’s partners who ran the W Trek in Torres del Paine?

They were fine, the itinerary was good, and was pretty accurate, and there is nothing I would change about the trip.

Do you have any tips for other people planning a trip?

1. Choose a trek with meals included, you will not go hungry! No need to bring additional food.

2. The third day is the longest, so start early and enjoy the French Valley.

3. No need to bring your own food.

4. Do not stay in Punta Arenas, go straight to Puerto Natales and going Kayaking.

5. The conversion of USD to Pesos drops in the rufigos, so be prepared.

6. The trails are well traveled so don’t worry about getting lost.

7. The beds are single beds unless you can get a cabin on the third night (get the cabin if you can!).

8. Take the last ferry (630ish), cause if you take the 5PM you have to wait for the late ferry before leaving.

9. Make accommodation reservations in Puerto Natales for the night you return from the trek.

10. Make sure you have enough things to do at night (eg, deck of cards, etc).

11. Bring sunscreen.

What was the highlight of your trip? 

The French Valley Glacier and the Towers.

Per’s W Trek in Torres del Paine

Per returned in March from a trekking holiday in Torres del Paine. Here he tells us about his experiences on the trip and in booking with Swoop and out partners…

‘I am very satisfied with the whole experience, it was really great, and booth Swoop and their partners in Torres del Paine did a great job!’

How were Swoop Patagonia? 

Swoop were very good, they answered all of my questions, provided relevant information, and helped out with all of my booking needs.

How were Swoop’s partners in Torres del Paine?

They were very good also. I had an excellent guide for the W Trek, and a great itinerary… everything worked perfectly!

Is there anything you would change about your trip?

The only room for improvement that I can think of was that the food in our last refugio (Paine Grande) was under par compared to the others, and the drinks were also more expensive.

What was the highlight of your trip?

The views in Torres del Paine are clearly the highlight, on top of that we had fantastic weather! The small group I was with was also very nice with cool people.


Jill’s Trekking Holiday in Torres del Paine & Los Glaciares

Jill returned in February 2015 from a trip to Patagonia that included treks in both Torres del Paine and Los Glaciares National Parks. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

‘My time in Patagonia was amazing, I loved it!’IMG_0057

How was your experience of planning and arranging your trip with Swoop?

You guys did an awesome job of organising everything and I’d definitely recommend you. Of the six of us that hiked the 7 day W Trek together, five booked through Swoop. You guys were always quick to reply to any questions I had and gave me your honest opinions on what might be a good fit for me.

What did you think of the eco friendly camp you stayed at in Torres del Paine?

I had my doubts about the camp but I’m so glad I stayed there. The domes are wonderful! People we met out on the trail were typically envious of us when they heard where we were staying.


How were swoop’s partners who supported you in Torres del Paine and Los Glaciares?

They were fine but, I did find them to be a little disorganised at times. The biggest issue was that it would take them a long time to reply to emails. This was understandable for the partner in Chalten as I know that the internet is poor there, but not so much for the other partner who was based in Santiago. This wasn’t a huge issue, more of an annoyance, especially as my trip approached and things became more time sensitive.


Los Glaciares

I think that the Los Glaciers partner would benefit from some sort of online payment service. Cash is such a premium down there and it’s not the best feeling having to travel around with wads of cash. I also felt that this part of the trip was quite expensive for what I got. My tour guide for the Big Ice tour did not explain things well… It was neat to be out on the glacier but I thought they could have done a better job for the money I paid. I still loved being out on the Glacier and wouldn’t have been able to do that any other way. The guide we had at Estancia Cristina was good however, the day was really long but the hike took us through a really beautiful area. Swoop’s Los Glaciares partners suggested taking a transfer from El Chalten to do the Fitz Roy hike from a different starting point and set up the transfer for me which was really good advice.


Torres del Paine

At the eco friendly camp all the staff and guides were outstanding. I learned so much and was so comfortable the entire time I was there. And the food was unreal! I wouldn’t have changed a thing about that part of my trip (except maybe the weather for the French Valley portion of the Trek).

Patagonia was definitely the highlight of my trip, but I also spent time in Santiago, Valparaiso, Buenos Aires and Mendoza. No complaints, but nothing compared to being in the south!

‘Thanks again for everything, it was an amazing trip.’



6 days of Excursions in Torres del Paine

Brent and Megan returned in February from a 5 night stay at an eco friendly camp on the edge of Torres del Paine National Park, where they had a choice of excursions into the park each day. Here they tell us about their experiences on the trip and in booking with Swoop and our partners…

‘Megan and I had an exceptional time in Patagonia.’







How was your experience of booking with Swoop?

We appreciated the advice and insight that Luke was able to give for the hikes and for the possible tours. I would and have already recommended Swoop to other people.










How the excursions and guides in Torres del Paine?

Our guides were excellent; very knowledgeable enthusiastic about their work. Unfortunately, two days before we left for Chile my wife fell and hurt her ankle so we had to stick to the low intensity excursions but still did one 22 km hike and made it within the allotted time. We were not able to try any of the longer or more intense hikes but still enjoyed the ones that we were able to participate in.








How was the weather in Torres del Paine?

The weather was good- we had two days of clouds and two days of sun.








What did you think of the eco friendly camp?

The camp facilities were excellent. It was very nice to have a good bed to go back to after being out all day. The food was excellent, and the staff were exceptional. We would definitely recommend other people to stay there.







Did you visit anywhere else on your trip?

We spent one day in Valparaiso, and then we drove from Santiago to Mendoza in Argentina and toured wineries and ate at some amazing restaurants. Hindsight being 20/20 If I knew how utterly screwed up the border crossings would be, I would have flown.  It was a beautiful drive but the border control experience (and the additional permit fee and insurance) ruined the experience.


What were the highlights of your trip?

The last day we did one of the view point hikes and had great weather.  Out of the blue we had a Huemul deer wander right up to us.  On the other side of the hill that same morning we observed 22 condors flying above the neighbouring foothill.  It was pretty amazing.