Tag Archives: Review

Jeanette 2

Jeanette’s Backcountry Ski Trip in Bariloche

Jeanette and her family returned in July 2014 from a Winter Backcountry Ski trip in Bariloche. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

Jeanette7

What was the highlight of your trip?

The highlight of our trip was the Backcountry skiing at Baguales Lodge.  The accommodations were a rustic dream, getting there was an adventure, the food was gourmet, and the skiing spectacular.

Jeanette 1

Did you manage to visit anywhere else in Chile or Argentina on your trip?

Buenos Aires: we ate at two great restaurants in Sal Telmo (La Brigada) and Palermo. We went to the San Telmo market on Sunday and the Teatro Colon.

Jeanette 6

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip or operator for you?

Swoop helped us find the best trip operator in the area, choose our outdoor adventure activities, and referred us to the best guide company.

[Here’s some more information on How Swoop Work.]

Jeanette 2

Were you well looked after by our partners in Patagonia & their guides on the trip? 

Yes, definitely.  Mike and Juan did a great job planning our itinerary, managing all our backcountry and avalanche gear, guiding us while we were in Patagonia.  They are knowledgeable, experience, professional, entertaining, and attended to our every need. We couldn’t have been happier.

Jeanette 3

Was there anything that you wish had happened differently/or not happened at all? 

We wish there had been more snow at Cerro Cathedral and Frey, but even under those circumstances (which no one has any control over) our guide provided us with alternatives that were excellent.

[Here’s some more information on Weather in Patagonia]

Jeanette 5

Do you have any tips for other people who are planning a trip? 

Contact Swoop Patagonia and their recommended partners.

Jeanette 4

OLYMPUS DIGITAL CAMERA

Leo’s Winter Adventure in Torres del Paine

Leo returned in May from a Winter Trek in Torres del Paine. Here he tells us a little about his experiences on the trek, shares some wonderful photos, and provides some helpful tips for other people travelling to Patagonia in Winter…

OLYMPUS DIGITAL CAMERA

I completed the 3-day Winter Highlights trek with Swoop’s local host – Victor. It was a really memorable trek. Torres del Paine has both peaceful environment and stunning views in the winter.

OLYMPUS DIGITAL CAMERA

We tried to arrange trips to Calafate afterwards but we didn’t have enough time sadly. We travelled to Easter Island afterwards.

OLYMPUS DIGITAL CAMERA

The temperature is already below zero on the mountain but you are still warm if you keep walking. A walking stick is very helpful when walking on frozen land with slippery ice surface.

Thank you for helping me to plan this awesome trip!

OLYMPUS DIGITAL CAMERA

Screen Shot 2014-05-30 at 13.15.21

Luke Reviews Casita Chil-Hue, Chiloe

Britt and his wife have lived here for 15 years, and have built two cabanas and a couple of smaller lodges in the land around their home. You couldn’t ask for a host more knowledgeable of Chiloe’s history and culture and passionate about sharing it.
He cooks a great breakfast too!

I stayed in the Casita which would suit a family of 3-4 really nicely, with a beautiful bedroom, kitchen/dining area and a loft area that kids would love.

Screen Shot 2014-05-30 at 13.16.03

I woke up here to wonderful views out to the Pacific, put on my trainers and took as little as twenty pace to reach the beach and enjoy a wonderful early morning jog. The beach lies on the northern coast of Chiloe and stretches all the way to the island’s second town, Ancud.
It was a beautiful morning and, as is the case all the way along the coastline of Chiloe I saw so many different birds and not a single human being.
Screen Shot 2014-05-30 at 13.15.45Ancud is a 10 minute drive away, and given that the town has little to offer in the ways of nice restaurants and bars that’s probably no bad thing.

Use this as a base on Chiloe if you want:
peace and tranquility and wonderful hosts, just a few feet from the ocean

DSC_9236

Puma Tracking and Adventure Cruise Patagonia

Kush and his friends returned in March from a trip to Patagonia during which they embarked on a Puma Tracking trip in Torres del Paine, followed by a 4 night Cruise from Punta Arenas to Ushuaia. Here Kush tells us about their experiences on the trip…

‘It’s an incredible feeling seeing a Puma on foot less than 5 meters away from you. All of us were elated and kept replaying every moment again and again. It is a fantastic experience.’

DSC_0941

How was your Cruise from Punta Arenas to Ushuaia?

The cruise was fantastic. We really enjoyed the food the hospitality and the excursions.

DSC_0491

How was the Puma Tracking trip? It was again fantastic. I can’t recommend our guide Carlos enough. He went out of the way to accommodate us and to make sure we were comfortable at all times. He even woke us up as early as 0430 and brought us back home as late as 2200 just because we were so determined to see Pumas. He carried packed lunch with us on our hikes and put up an extraordinary spread in the middle of nowhere. He was great and so was our driver.

DSC_9236

What was the highlight of your trip overall? We managed to see Pumas and that was the highlight of the trip. We saw a sub-adult drinking, walking stretching and eating a day old Guanaco carcass, and the next day in the early morning we saw an adult (most likely its mother) walking quickly across the steppe. It’s an incredible feeling seeing a Puma on foot less than 5 meters away from you: all of us were elated and kept replaying every moment again and again. It is a fantastic experience.

DSC_0834

Is there anything you would have changed about your trip? At our accommodation at Hosteria Pehoe we had problems with hot water, and the food at our first accommodation at the Ranch was very poor, but other than that it was good.

DSC_0811

Overall… Overall we had a great time and I will definitely be returning with a few adjustments to the accommodation.

DSC_0028

Off the Beaten Track Expedition in Torres del Paine

John and his friends returned in February from an off the beaten track trekking and kayaking expedition out of Torres del Paine. Here he tells us about his trip and his experiences in booking with Swoop and our local partners…

DSCN0781

Did the itinerary fit with your plans and aspirations for the trip? 

Yes the itinerary was as I had hoped and fitted our aspirations.

How would you describe the route, and terrain?

The route was manageable in general; we had one hard day of 10 to 12 hours, followed by an easier day of 6 hours. It was demanding overall due to the fact we trekked for 2-3 weeks overall, camping throughout.

DSCN0965

The Oggioni Pass was demanding, but not overly so, and took us about 10 hours. Cristian did say he might change the plan to go to Perros Camp rather than Dickson on coming down the pass but in my opinion it would be a pity to miss Dickson Camp, which is a lovely setting.

How was your guide?

One error from our guides was to try and take us ‘off piste’ to a higher track when going over the John Garner pass. This was a bit much for us on an already long day. He did learn from it but could have discussed it with us beforehand. I think he felt we were going well and were up for a challenge and felt as we had a guide we should make use of him by going off the track. In reality, Perros Camp to Lago Grey Camp is a long enough day without adding a couple of hours detour.

DSCN0526

The Pingo Valley was blissfully quiet although Zapata Camp had lots of mosquitos. Climbing Zapata was a demanding day and we were on the hill for 15 hours (5am to 8pm), partly because we started at Zapata Camp, not the Base Camp, and this did add and hour at the start and end of the day. Personally I think this was sensible and cannot see the sense of moving camp an hour nearer the mountain and taking a day to do so.

DSCN0473

The river crossing was also difficult and the usual crossing point was impassable. The crossing point used was above the lake and involved 2 smaller river crossings. I would have thought this was a more sensible and reliable route to use. Our guide had not used it before himself but I suspect he may do so in the future.

DSCN0979

The day on Zapata was windy and at times it looked doubtful if we could continue. To the credit of Cristian, we did plough on through difficult winds when it may have been tempting to stop and did make the summit.

DSCN0470

The 2 older members of our partly (aged 60) did not do Zapata but did have a long and rewarding day in the Fossil area around the mouth of the Tyndall Glacier. Having done Zapata, I feel their decision was a good one, as they would not have managed to last the day or move fast enough over the ground. To do Zapata you need to be able to sustain a long day in the mountains and move promptly over uneven ground.

DSCN0995

Our 2 guides were both very good and spoke excellent English. Cristian was extremely knowledgeable about the wildlife especially the birds and knew all the English names and their calls. For me that was a real bonus.

DSCN1056

Jamie, the cook, made some excellent food and this was very much appreciated by us all but especially by Richard, who sometimes feels ill on extreme exertion if not fed well but did not at all on this trip.

Jose, our Kayak guide was perhaps the most impressive as he did all of the cooking and guiding himself.

DSCN1156

Did our partners in Torres del Paine do a good job with the planning and logistics?

I could not really fault the operator’s planning and logistics, which was very flexible throughout the trip. For example they managed to get a food dump to Camp Dickson for us to pick up to avoid too much food being carried over the Oggioni Pass and arranged for wine to be carried into Zapata Camp and fresh coffee for the kayaking when we said we found Chilean coffee poor.

The kayak down the river was a lovely way to finish. At times it was windy and the single lady who joined us needed a tow at one point and the two Germans who joined us on the first day fell in, which must have been miserable we had wet suits which were fine the guide had dry suits and I know Cristian was considering dry suits for future multi day trips.

DSCN1102

Would you recommend Swoop for its help in finding the right trekking route, guide and operator for your trip?

The benefit of Swoop from our point of view was a contact in the UK and an ability to arrange a bespoke tour. Most companies just want to sell the W trek and are not interested in any other options.

Bo & Deb’s family trip to Patagonia

Deb & her family returned in February from a trip to Patagonia during which they spent 6 nights at a private lodge on the edge of Lake Nahuel Huapi, and embarked on some trekking in Bariloche. They then headed to Los Glaciares National Park for some trekking in and around El Calafate and El Chlaten. Here Deb tells us about the highlights of their trip, and their experience of booking with Swoop and our partners…

‘Bo and I want to thank you for helping us to arrange a trip of a lifetime that came through for us in a mighty way. We had such a greatly blessed time!’

Every place we stayed was very nice and the private lodge in Bariloche was by far the most incredible accommodation and lodging experience of our lives! What a place and the personal, kind, professional staff there added so very much! Every meal and every snack was homemade and precisely made and we enjoyed such tremendous food and times together! The Argentinian barbecue topped it off the last night we were there.  What an experience!

Thank you so much for helping to arrange all of this! It so set the tone for the rest of our vacation, which was also top notch in different but appreciated ways! Patagonia is spectacular: Majestic mountains, beautiful glaciers, all just sensational.

All of our tours and guides were better than our best expectations: expert staff, who were friendly, helpful, endearing, and the transportation which went smoothly and was timely and comfortable.

Thank you for your advice, help and the wonderful results we enjoyed from your services and planning. Our LORD, my husband, much prayers and Swoop Patagonia teamed up to bring forth a real WIN WIN!!! Our regards and best to you.

John & Pene’s trip to Torres del Paine

John & Pene returned in February from a 5 week trip to Chile and Argentina, during which they spent 5 days exploring Torres del Paine National Park from an eco camp on the edge of the National Park. Here they tell us about their experiences on this trip, and in booking through Swoop and our partners…

What was the highlight of your trip?

The highlight of our entire trip was definitely Torres del Paine and our time in the eco camp.

Summer arrived with us and we spent three days hiking in perfect weather. Paine is truly stunning, not just the rocks, but also the enormity of the space and the big, big skies.

How was your stay at the eco camp?

We felt sure we made the right choice in this eco camp, which was a lovely place: the yurts were perfect and the guides’ enthusiasm and passion for the park was infectious.

The food was good, though not exceptional, and it was a pleasure to have good wines and beers readily available. It was also a pleasure to meet and enjoy the company of other guests in small groups, and we felt that four nights/three days was probably the right length of time.

How did Swoop do in helping you plan and arrange your trip?

Your advice was spot on and your administration was responsive and efficient.

Thanks also by the way for the ‘buffs’ which were awaiting our return and which will I am sure come in useful when I walk the West Highland Way later in the year.

Is there anything you would have liked to happen differently?

The main downside, which I know you recognise, is the distance you have to travel both in getting there and once you are there. I did the base of the towers, the horns and the condor cliff and each day I spent a minimum of 4 hours in transit. The situation is made worse this year because they are repairing the road, which means it is closed for large parts of the day and we had to return on a more circuitous route. Being driven through the park is no great hardship but it is disappointing when you have spent so much time, money and effort getting down there not to be able to spend more time in outdoor activities. For anyone spending more than 4 nights there they probably need to think of some alternative activities closer to hand around the Camp itself or on the outskirts of the park.

Another area of some confusion and frustration was in the timing of pick-ups. We were told we would be picked up at Puerto Natales at 5.30pm, then at 5.00pm and in the event they arrived at 4.00pm when we were out. We were not alone in having such difficulties, others complained of worse. Given that time in the Camp is so precious this is one area where they need to make improvements in their arrangements.

Lyndsay’s Trekking holiday in Torres del Paine, Los Glaciares & Tierra del Fuego

Lyndsay and her partner returned in February from a trekking holiday in Patagonia where she first did some day hikes from El Chalten. Next she embarked on a W Trek in Torres del Paine, finished off with a Kayaking trip out of the national park. The final segment of her adventure was a Trek Across Tierra del Fuego, finished off with a visit to a penguin colony. Here she tells us about each part of her trip, and her experiences in booking through Swoop and our partners… 

‘We had an amazing time, it was so much more than we thought it would be, and such a beautiful place to be, it was a privilege to spend time in that part of the world.’

El Chalten: Personalised Trekking Itinerary

The service provided by your partners in El Chalten could not be faulted, they booked great hotels, which suited our needs and were clean, comfortable with welcoming staff.

The personalised itinerary was great as it gave us a good feeling for the area and allowed us to feel comfortable to hike independently. The day we spent with the guide was great as we went to an area outside the national park, somewhere we would have not gone by ourselves, and the guide was very knowledgeable and friendly.

I don’t think we would have changed the itinerary but if we had had more time available a days rest in El Calafate before heading of to Puerto Natales would have been nice.

W Trek & Kayaking in Torres del Paine

The operator who ran our Self Guided W Trek and Kayak trip in Torres del Paine provided an excellent service. The guide for the kayaking part of the trip was very good, and was from the US so language was not a problem, he was very knowledgeable took us to a great campsite. All of the equipment provided was in excellent condition.

The only suggestion we would make about this trip is perhaps to walk the W Trek in the reverse direction, as you would then have a great view of the mountains as you walked.

The only hiccup here (and indeed of the trip as a whole) was that our hotel at the end of the kayaking trip had not been booked (I’m not sure if this was down to the hotel or the operator). The hotel moved us to another hotel, which unfortunately was not great, it had no hot water, or heating, and breakfast was not available early in the morning, and we had to leave early to get the bus to Rio Grande. Although not a major issue, an apology from them would have been nice.

I would recommend taking a padlock with you so that you can store your luggage in the lockers at the refugios. You can leave luggage at Refugio Torre, Refugio Paine Grande and at Campo Italiano whist you walk up the valleys, this is useful as it eases the amount you needed to carry during the day.

We would have loved to spend an extra day in Puerto Natales after this part of the trip, but unfortunately we were on a tight schedule.

Tierra del Fuego Crossing

This was an amazing part of the trip, if somewhat hard work at times, an excellent trek. It may have been good to make the trekking each day more equal in time, but the nature of the terrain and the type of trip it is would make this very difficult to achieve. Nonetheless, it may be something that could be born in mind.

Our guide was knowledgeable, competent, friendly, amusing and inspired confidence when we where in the middle of nowhere and made us feel very comfortable with what we where doing. He looked after us very well and had even brought a Spanish /English dictionary along for times of miscommunication.

It was a great trip, however I do think an extra day after crossing the Beban Pass to camp in the valley would have been brilliant as the mountains where just so wonderful to look at.

Swoop Patagonia

Swoop provided a great service; you were so helpful and knowledgeable. Your partners were very professional and provided the service they said they would- there was no hassle!

The service provided by yourselves was second to none and we could have not asked for anything more, you were always ready and able to help with any query no matter how small. We will recommend you unreservedly.

Overall

I am sure you can gather our highlight was trekking across Tierra del Fuego. However we would say this is trekking and more! No paths, marked routes, climbing over tress, walking across rivers, through bogs, along the sides of valleys on scree for up to 12 hours a day. It was amazing and beautiful and tranquil but anyone undertaking it should realise it is not an easy trek it is serious hard work.

‘Once again thank you so much you made a dream come true and we had the most wonderful time.’

Valerie’s Montes Martial Circuit in Ushuaia

Valerie returned in early February from a 3 day trek in Ushuaia, experiencing the valleys, forests, lagoons and summits of the Montes Martial Circuit. Heres she tells us below about her experiences on the trek, and in booking through Swoop Patagonia…

‘I really enjoyed the 3 days on the trek and the guides helped to make the time special.  I know anyone who decides to join this trek will truly enjoy themselves.’

What was the highlight of your trip?

There were so many highlights, it’s difficult to pick just one, but possibly the camping spot was so beautiful beside the calm lake with the mountains rising above the lake.

Did you manage to visit anywhere else in Chile or Argentina on your trip?

We stayed pretty much around Ushuaia, but did visit more of the Tierra del Fuego park, and took a Beagle Channel cruise to Penguin Island-beautiful!

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip or operator for you?

Swoop looked after all details, all we had to do was pick up our backpacks, sleeping bags and pads the day before the start of the trek-everything else was taken care of!

Were you well looked after the operator we put you in touch with & their guides on the trip?

The company looked after all the details…and the guides were excellent-they helped us so much while actually trekking and at the camping spot!

Was there anything that you wish had happened differently/or not happened at all?

The trek was great and I can’t think of anything to change!

Do you have any tips for other people who are planning a trip?

Be prepared for the wet weather and mud-makes the trek interesting but when outfitted in wet weather gear, so much more comfortable!

Don’s Full Circuit in Torres del Paine

Don returned in February from a trip to Patagonia where he embarked on a Full Circuit Trek in Torres del Paine. Here he tells us about his trip and his experiences in booking with Swoop Patagonia and our partners…

How was your trip?

I thoroughly enjoyed my Classic Full Circuit Trek, my fellow hikers and guides, and the overall Patagonian experience – and in saying this, I had just spent a month in Antarctica on a yacht just before walking this trek, so I had a high hurdle for being impressed! 

What was the highlight of your trip?

There were a couple – the mental and physical exhilaration of the John Garner Pass day was great, but what surprised me most was the enormously beautiful meadows and bush in the Enchanted Valley… It really seduced you into the delights of Patagonia.

Did you manage to visit anywhere else in Chile or Argentina on your trip?

Antarctica – Ushuaia/ Puerto Williams.

How well did Swoop Patagonia do in helping you plan your holiday, and finding the best trip or operator for you?

The Operator you recommended for my Full Circuit was great, so yes. Also the way you thought outside the box on the trip departure dates really helped make this work for me.

Were you well looked after by Chile Nativo & their guides on the trip?

Extremely well – Mauricio (Guide Leader) and Miriam (Assistant) were terrific on the hike. Very professional and fun as well. Johanna in the office is an outstanding organiser as well.

Was there anything that you wish had happened differently/or not happened at all?

No.

Do you have any tips for other people who are planning a trip?

Keep your pack light!