Tag Archives: Los_Glaciares

Vicky’s 7 day Luxury Camp W Trek

Vicky returned in February from a Trek in Torres del Paine National Park, based from an eco friendly camp. Here she tells us about her experiences on her trip and in booking with Swoop and our partners…

‘All of us thoroughly enjoyed the trip! Torres del Paine was breath taking – I really hope we have the opportunity to go back again in the future’

How was your experience of booking with Swoop Patagonia?

Everyone at Swoop was very responsive and prompt – we really appreciated this as we didn’t know much about the logistics of traveling in Patagonia and had never been.  Everyone was very patient with all of our many, many questions. This was very, very much appreciated.  We would definitely recommend Swoop Patagonia to anyone traveling to Patagonia!!

How was your experience with swoop’s partners who ran the W Trek?

We felt that the services from Swoop and Swoop’s partners were fantastic.  The pick up times and locations were clear, and everyone did everything they could to make it easier on us (ie. picking us up at our hostel for transfers, etc.).

How was your W Trek in Torres del Paine?

We really enjoyed the W Trek itinerary! Our guide was very knowledgeable about the history of the park, wildlife and geography – we were all very impressed.  The guides were very patient with us and managed the group well.  We were worried about pace of the group if it was going to be a large group.  The guides ended up dividing our group of 14 into 2 groups: our group with 6 people (mostly our age) and then the other group with 8 people, who were mostly older guests.  But they would still bring both groups together at the end of the day so we can chat and socialise which was nice.

Is there anything you would change about your trip?

The major thing that we would have liked to change is the responsiveness of Swoop’s partners in finalising the booking. It took them a long time to respond to emails, and we did not receive information on our pick up until after we had arrived in Calafate despite sending multiple emails. We had originally asked them about the Isla Magdalena tours, but they never responded until Harriet from Swoop emailed them for us. By then it was about 3 weeks out and we had already booked our own tours through another operator. Towards the end, I kind of gave up trying to contact them and just directed most of our questions to Harriet at Swoop – so I really appreciate her and Swoop’s patience with us.

Another minor thing that I would have liked to change is a little bit more flexibility on the day that we visited Grey Glacier.  The 2nd half of that day – we drove back from Pudeto to the camp and stopped at 2 lookouts along the way that gave a great view of Los Cuernos. There were a few other amazing lookout points along the way that we didn’t get to stop at due to the guides wanting to keep the group on schedule for dinner – it would have been great to have some more time for pictures and sight-seeing, as this was the only day that we could view the massif from this angle.

What were the highlights of your trip?

We wanted to go to Patagonia for the trekking, and I would say that was the main highlight.  It’s hard to pick a favourite hike – we saw amazing scenery everywhere.  I don’t think we missed too much by minimizing time spent in the cities due to our limited travel days.

Did you manage to visit anywhere else on your trip?

Prior to arriving in Torres del Paine, we spent 3 days hiking on the Argentina side. We hiked Laguna de Los Tres one day and Laguna Torre on the 2nd day. The third day prior to our transfer day to the camp, we visited Perito Moreno Glacier and did the mini-trekking activity there.

After we left Torres del Paine, we transferred to Punta Arenas.  We were hoping to do the Isla Magdalena Penguin Tour but the tour was cancelled for that day due to windy conditions. We did do the Seno Otway Penguin tour instead.

From there we spent 1 extra day in Santiago and did a little bit of sight-seeing in the city before coming home.

Do you have any tips for other people planning a trip?

Ask a lot of questions and, if there’s time, do background reading on the region.  This was something I had wanted to do prior to leaving but ran out of time.

860 - Copy

Martin & Julia’s 28 day Patagonia Adventure

Martin and Julia returned in November from a 28 day trip to Chile and Argentina, planned and arranged through Swoop Patagonia. Here they tell us about their experiences on the trip and in booking with Swoop Patagonia.

769 - Copy

Martin & Julia’s Feedback

‘There are two things that you need from a travel company: real ‘hands on’ in-depth experience of the country being visited and an ability to understand the needs and desires of the customer travellers.  Sally, Luke and the team at SWOOP Patagonia had both.

Having recently retired, we were looking for a once in a lifetime, 28-day visit to Patagonia – with the emphasis on landscapes and wildlife.  Sally quickly worked out what we wanted and what we were each capable of doing, and proposed a great schedule, with several unexpected suggestions that stretched our brief, and activities that suited our different physical capabilities.  Now back home, we can say the trip was wonderful.  The schedules and pick-ups all worked, and Sally’s recommendations of Chiloe and Aguas Aribas were outstanding, El Chalten was great and our Cape Horn Cruise super.  The Patagonian wind blew every day – but the weather was kind – the trip really delivered.

1322

I felt that Sally and the team really took the time to get to know us and our wants, and used their in-depth knowledge to deliver a great schedule and a wonderful string of places to stay, eat & drink, things to do, wonders to see and experiences.   

Whilst one destination is off our bucket list, we’ve added another – El Chalten and Aguas Aribas in the Autumn with the Southern Beech forests turning red!!  

Thank you Sally, thank you SWOOP.’

Martin & Julia’s Itinerary

Martin and Julia began their trip with 3 nights to relax and unwind on the tranquil and untouched island of Chiloe. They spent their days hiking along the rugged pacific coast, bird watching on the many tidal beaches and slept in a cabin on the beach.

306

The adventure continued by crossing into Argentina through a series of lakes and then hiring a car for few days to explore the stunning ‘Route of the 7 Lakes’ in the heart of the Argentinian Lake District.

497

Taking a flight south they then spent 5 days exploring the Los Glaciares National Park, hiking to the Base of Mount Fitzroy, taking time to stand and stare at the mighty Perito Moreno Glacier and were wowed by the setting, service and seclusion of the Aguas Arribas Lodge.

946

Torres del Paine was the next stop with 5 days spent hiking the trails of the famous W trek based in the comfortable Patagonia Camp.

They then boarded a cruise to explore the channels and glaciers of the Chilean Fjords and were lucky enough with the weather that they were able to land at Cape Horn.

1254

They ended their trip with a few days to explore the vibrant, gastronomic and diverse Buenos Aires based in a boutique hotel in Palermo.

Kathy’s Trekking Adventure in 3 Patagonian National Parks

Kathy returned in January 2015 from a trekking adventure in Patagonia during which she hiked in Torres del Paine, Los Glaciares and Tierra del Fuego National Parks. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

‘I enjoyed all my adventures in Patagonia, it really is a beautiful area and I loved the attitude of the people - the importance of family, food and wine! Thanks so much Chloe for all your efforts in providing me with such a great adventure. It took me 20 years to get there since I first began making plans to visit the region and it was everything and more than I thought it would be.’

How were Swoop Patagonia?

Swoop have excellent contacts in the region and all my travels went smoothly. I am already recommending you to friends! The gift that Swoop sent me for my trip was very useful and I even slept in mine on the Tierra del Fuego trek as it was so much colder there than Torres del Paine.

 How were Swoop’s partners in Torres del Paine?

The Extended Torres del Paine Circuit itinerary I took in Torres del Paine was comprehensive and well organised. I think most of us put on weight on this trek! Eduardo, our guide, was excellent. He knew a lot about the region and felt very strongly about preserving it.  He looked after us really well, knew his first aid (!), and had a great personality and sense of humour.

How were Swoop’s partners in Tierra del Fuego?

We had a few communication difficulties with these partners initially as I was already trekking so was unable to receive emails from them re the next stage of the trip and then I had troubles connecting to emails which further delayed the process. It would have been helpful if information about pick up times was sent out at an earlier date. Otherwise everything on the Crossing Tierra del Fuego trek went well. Matias and Nico were also very good guides and looked after us through rain, snow, bogs, clambering over a million fallen trees, and so on. We LOVED the Hosteria we stayed at on the lake and the family running it were extremely welcoming.

How were Swoop’s partners in Los Glaciares?

Everything for my day hikes in Los Glaciares was well organised once I started and the hotels used were both good, clean ones. The only problem I had was that I had to ask for the details several times before departure. More details on my self guided hike to Fitz Roy would have been useful but then, I didn’t ask the questions either!

What were the highlights of your trip?

Highlights were the people I met all along the way; the first view of Grey Glacier from the pass; the glacier trek on Glacier Grey was absolutely amazing and more so than the one in the Los Glaciares National park; El Calafate and El Chalten with so many restaurant choices. There really were so many amazing sights and I’m really glad I had the time to do the extended circuit of Torres del Paine.

Do you have any tips for other people planning a trip?

I would suggest bringing pesos with you for Torres del Paine treks as they charge a lot more if you use U$ to pay for your wine!

[Read Swoop’s tips on Currency]

Bring a small, easily packable day pack for the two days when you trek up the valleys and aren’t carrying your main backpack.

IMG_20141225_144454076_HDR

Wallis’ trip to Torres del Paine & Los Glaciares

Wallis returned in December from a W Trek in Torres del Paine and some hiking in Los Glaciares. Here she tells us about her experiences on the trip and in booking with Swoop and our partners. As a 75 year old woman who found aspects of this trip challenging but still hugely rewarding, Walli would like to encourage other people of similar ages to consider a trip to Patagonia.

IMG_1650

I have wanted to go to Patagonia to hike for about 20 years and just never could find a way to go until now. When first thinking about it and knowing that I just had 3 weeks it just seemed overwhelming! I did some internet research and wrote some emails to organisations that I found. I said that I wanted to go to Ushuaia, some places to hike in Argentina and then go to Chile to hike and end up in Buenos Aires before coming back to Caracas. I just didn’t know where to start or how to plan… and then I found Swoop Patagonia!

How was your experience of planning your trip with Swoop Patagonia?

I really enjoyed working with your company and all of you. I felt well taken care of and my questions were answered promptly and there was a lot of good advice on the website.

Harriet sent me a very detailed plan of what I could do, mapping out the whole three weeks for me. We adjusted the plan a number of times as she answered lots of questions. She gave me some suggestions for Ushuaia but told me you did not have an operation in that area so I figured that out quite easily and also loved that area.

IMG_1684

 I Wish that you  did trips to more places, but narrowing your regions is probably what makes you so good at planning and arranging people’s trips, and makes you real experts at what you do.

How was your experience with Swoop’s partners in El Chalten?

Harriet put me in touch with Swop’s partners Barbara and Zoe in El Chalten, and they did a wonderful plan for me for Los Glaciares. I liked very much the places in which I stayed, very much enjoyed the hikes I took in the area, and all the logistics went smoothly, I wish I’d had time for more!

How was your Ice Hike?

I am so glad that I was encouraged to do the ice climb and not just the trek and am so glad we found a company that did not have an age limit!IMG_1584

I ended up doing the hike with two guides, a Canadian couple and a Polish couple. The guides really helped me out whenever I was uncomfortable on the glacier (Juan and Carlos) and everyone encouraged me when I was on the walls. I didn’t do great, but well enough to really have had fun.

IMG_1567

Is there anything you would change about your trip?

The only day that I wish I had spent otherwise was the day I went to Lago del Desierto. For me there was too much time spent travelling there and back, and also sitting on the boat (on which I was the only passenger). It was beautiful, but I missed having a more active day. Zoe showed me where to go for a short hike when I got back though, so it all turned out just fine.

How was the weather during your trip?

My only rain to speak of was a for a few hours one morning in Chalten. I could therefore not do Fritz Roy justice as I saw the bottom but never did see the top out of the clouds. Oh well something I’ll have to come back for…

[More about weather in Patagonia]

How was your experience with Swoop’s partners in Torres del Paine on the W Trek?

Everything thing went well for the W Trek (including the wonderful vegetarian cafe the Living in Puerto Natales). I loved our group, and our guide Izzy was amazing; she could not be a better guide. Everyone got along with and supported each other well, and the rest of the group really encouraged me. I particularly loved the first day where we were able to get so close to the animals. The terrain reminded me a lot of Mongolia.

IMG_1645

The refugios were comfortable with good food, and Christmas Eve dinner was perfect!

The Torres were magnificent!!! We had windy days but basically all clear days…I don’t think that the weather could have been better.

By the end of the French Valley I did get a little tired from carrying my pack all day. Everyone went at his or her own rate here, and although I was a little slower, Izzy kindly walked with me.

The last day, which included a hike and boat trip, was also beautiful and Izzy carried some of my things for me so it felt like I had just a day pack. I just could not have gone fast enough. The others in the group were cute about my pace…I felt sort of bad about it and they would say…you are NOT slow, you are just slower then we are! It was great at the end to get dropped off at the hostel!

IMG_1661

Do you have any tips for other people planning a trip?

Firstly, bring ear plugs when you sleep in refugio dorms! Secondly, know your limits – I am just not able to go very far very fast if I am carrying much more than a day pack over a number of days. When I do day hiking I usually take the minimum…so a regular daypack even seems a little heavy to me.

I felt so fortunate to have small groups and great weather. It was just a perfect trip…thank you all for your part in making a dream of mine come true.

IMG_20141225_144454076_HDR

 

Rick’s Gorra Blanca Ascent & Avid Hikers Circuit

Rich returned in December from an ascent of Gorra Blanca in Los Glaciares, followed by our Avid Hikers Circuit in Torres del Paine. Here he tells us about his experiences on the trip, and in booking with Swoop Patagonia and our partners…

How was your experience of booking with Swoop Patagonia?

I have visited and guided in Patagonia on 13 or more occasions over the last 20 plus years… I love it!

Having already asked a good friend of mine (from one of the biggest and most expensive trekking companies) about the possibility of doing hiking in El Chalten with no reply, I accidentally stumbled across Swoop Patagonia during a Google search. They immediately resonated with me, particularly given the feedback from previous customers on their blog, and the fact that they specialise in, and seemed extremely knowledgeable about all things Patagonia.

My experience post trip does indeed confirm that Swoop Patagonia is now my one-stop-shop for locating and linking me to suitable outfitters in Patagonia, so much so that I have already recommended them to my older brother over and above the expensive (non-responsive) opposition that thought it had the lion’s share of the market…!

Correspondence with Swoop was and is very fast and accurate, and saved me a lot of worry about things like connections, transfers, and what would be the best ‘tailored’ experience for me.

How was your experience with Swoop’s partners in Chalten for the Gorra Blanca Ascent?

After a delayed arrival in Chalten due to some problems getting baggage (nothing to do with Swoop) I met up with Swoop’s partners in Chalten who were a breath of fresh air…

These ‘new’ small outfitters seemed very knowledgeable about the Fitzroy area and the appropriateness of difficulty grades and things to do. The team, probably had no idea that I had a long association with and knowledge about the area, already knowing what I wanted and where I wanted to go.  Their suggestion of attempting Gorra Blanca (a mountain that I had passed many times before, but never considered) was novel, and in the time I had available, pretty spot on.

I feel that these outfitters have a great and expanding client base. I will, and have already, crowed about their services – again over and above the other trekking company I had previous connections with.

The guide also had no idea of my background and capabilities, but we soon sorted that out and bonded extremely well. I have to say I was impressed (and I’m not easily impressed) with his professionalism and decision-making.  I was not the ‘normal’ client, and with potentially intimidating credentials he made safe and responsible decisions – looking after both our wellbeing. We did in the small amount of time available the most humanly possible…  and they even turned on the ‘good’ weather and stopped the winds and rain.  I will be writing separately and sending a good show award type letter separately.

How was your experience with Swoop’s partners in Torres del Paine for the Avid Hikers Circuit?

Laura and her team in Torres del Paine were likewise very responsive to e-mails and the organising of bus connections and all my detailed niggling.  I reckon that I’m a pain in the arse as a client and I wanted (demanded) that things had to be spot on because of my tight itinerary revolving around my Antarctic climbing trip.

They suggested a modified, more interesting, and not so often undertaken variation on the famous W Circuit. This proved to be a winner and again the weather Gods shone on the team and trip.

The guide and guide and porter provided were likewise very capable and professional. The small team of 4 (2 clients and 2 staff members) quickly bonded.

The itinerary, food, and mixture of tent versus Refugio was also an up-market and relaxing way to go. Of course I will be recommending this organisation and the guides here also.

nui steve 3

Nui & Steve’s Hikes in Torres del Paine & Los Glaciares

Nui & Steve returned in November from a trip to Torres del Paine and Los Glaciares National Parks. Here they tell us about their experiences on the trip and in booking with Swoop and our local partners…

‘Chloe, Luke & Sally were really helpful. We would recommend Swoop to our friends looking to have such a great experience like us’

nui steve 1

How were Swoop’s local partners in Torres del Paine and Los Glaciares?

Both of your partners were great. We really impressed with one of the Torres del Paine team who picked us up at the bus station in Puerto Natales with Justin (our guide) and also dropped us off at the bus station afterwards. After arriving, we had a meeting with Justin at the restaurant across from our hostel, and straight away knew we were going to be in good hands.

How did you enjoy your itineraries? 

Our itinerary was awesome! I’m glad that we started the first leg in Torres Del Paine. The part that we loved the most was our second day hiking Oggioni Pass. Swoop’s Torres del Paine partner provided an additional guide for us- it was the hardest day but it turned out to be the most memorable of our entire trip.

nui steve 3

How were your guides?

Our guides for our first few days in Chile were Justin and Niko- they were the best ever. They were extremely safe and knowledgeable, and assisted me with some scary river crossings by helping me with my pack, and reassuring me. For the remainder of our trip, we had a guide called Justin who was also very accommodating. My boyfriend has dietary restrictions, so he ended up cooking food in two batches every time we stayed at the campsite, which was very helpful.

Is there anything you would have changed about this part of your trip?

Yes, we would love to change one thing; take four days off the beaten path and skip walking on Viedma Glacier. The boat ride was fun, but it was too touristy which is not our cup of tea.

nui steve 4

What was the highlight of your trip? 

I can’t really pick one highlight because they were so many :-)  Everything was so memorable; stunning views, drinking refreshing glacier water, seeing Glacier Grey after reaching the summit of Paso John Gardner, seeing Viedma Glacier after Paso Del Viento, a gorgeous day at the French Valley…

Do you have any tips for other people planning a trip?

Be prepared to hike in very strong wind conditions, and accept not being able to predict the weather. Make yourself physically fit for what you have signed up for, ensure you bring the proper gear.

nui steve 6

Did you manage to visit anywhere else in Chile or Argentina?

Yes, we spent 3 days in Buenos Aires before flying back to the States, there are tons of good restaurants there! 

Thanks a million to Chloe, Luke, Sally & the rest of the Swoop staff for helping us organise such a memorable trip. We can’t wait to go back to do more trip like hiking across the glacier!

nui steve 2

anja dave 5

Anja & Dave’s W Trek in Torres del Paine

Anja and Dave returned in November 2014 from a W Trek in Torres del Paine. Here they tell us about their experiences on their trip and in booking with Swoop and our partners…

anja dave 3What did you think of Swoop and our partners?

We had an amazing time and I would recommend you all any time to friends and family. In fact, I am getting together with a friend this afternoon who is heading down to Patagonia and will make sure that she contacts you for the planning and tour.

The overall experience with Swoop and your partners in Chile was seamless and very positive. You were responsive, helpful and very pro-active. Communication remained fluid and up-to-date and the follow through on everything promised was on point. So, overall, the experience was excellent!

Your partners in Chile did an excellent job communicating with us right until our departure for the trek – they were great on email and coordinated the different players wonderfully.

anja dave 2

What did you think of the W Trek itinerary?

The ‘Original W-Trek’ itinerary was excellent – we had a great guide who was really wonderful and very concerned with our well-being and safety. I would have appreciated a tad bit more education and history, but it was an excellent experience.

Is there anything you would have changed about the trip?

Regarding the itinerary, if we could have gotten to the starting point of the Trek with a tad less “waiting around” that would have been even greater. With just a bit of more efficient travel planning, we might have been able to shave off a day by spending less time in Punta Arenas…this would be my only suggestion for optimizing the trip.

anja dave 1

How was your accommodation on the trip?

The lodging was great. We stayed at the KAU Lodge in Puerto Natales and the staff was great but I wish they had been a bit more forthcoming with suggestions about where to go and where to eat in that city…in addition, we almost missed our bus to Calafate…on the day we left after the trek was over, a cab was supposed to pick us up at 6:40 to catch the 7:00am bus to Calafate. The cab never showed up so at the last minute, the only present manager at the lodge, who was scheduled to serve breakfast and spoke NO English, abandoned his task at the breakfast bar and hopped in his private car to drive us to the bus station. That was truly outstanding service and I hope you can thank him for us.

[Read more about our most recommended hotels in Patagonia]

anja dave 4

Did you manage to visit anywhere else on your trip?

In addition to the W Trek, we also spent time in Los Glaciares National park ( at El Calafate and the Perito Moreno Glacier, which was amazing). We heard about it during the trek and ended up taking a taxi there but not having much time to see it or to walk the glacier. One suggestion I have is to integrate the return from the W Trek with the bus ride to Calafate and the tour of the Moreno glacier a bit more.

That’s it – thanks again and well done!!!

anja dave 5

cathy b

Cathy’s Full Circuit, Montes Martial Circuit and Chalten Mountain Escape

Cathy returned in November from a Full Circuit in Torres del Paine, a Montes Martial Circuit in Tierra del Fuego, and a Chalten Mountain Escape in Los Glaciares. Here she tells us about her experiences on the trips, and in booking with Swoop and our partners…

cathy 1How were Swoop Patagonia?

I wouldn’t have managed such a great trip without your help & expertise. I met several other people who used Swoop and they all felt the same. I am already recommending you to other people.

I think the only thing I would say is your idea of sending a pre travel gift felt very last minute – I wouldn’t have noticed had you not offered a gift, but since you did having it before I left would have given a better view of your efficiency!

How were our partners who ran your trips in Chile and Argentina?

All were very good, those who organised the Full Circuit especially. The itineraries were all as expected. The guides were excellent, again especially Armando on the Full Circuit.

They all dealt well with my requirement for a gluten free diet in the end, although one company were less proactive about this. I didn’t help by not being crystal clear on their form but instead of querying it as the Full Circuit partners did, they decided to ignore it. The guide, Luis, was very helpful about trying to remedy this and luckily I’m not coeliac, just gluten intolerant so I could cope with eating the fillings out of sandwiches for instance. The other two companies were brilliant with this, again especially on the Full Circuit.

I was delighted with the 3 treks I did – it was a great combination and worked really well, even with the weather!

What was the highlight of your trip?

Difficult to choose a highlight! It was all fantastic. I think possibly waking up 2 mornings in a row to the view below from Lake Caminante is well up there.

cathy b

Did you manage to visit anywhere else in Chile or Argentina?

I visited Buenos Aires briefly which was very enjoyable. Especially the cemetery at Recoleta which I visited on Halloween, appropriately!

I also did a Patagonian cooking workshop in Puerto Natales – it was brilliant and you should recommend it to anyone who has time to do it! http://encuentrogourmet.com

cathy 2

Larry & Susan’s Trek in Torres del Paine & Los Glaciares, & Cruise from Ushuaia to Punta Arenas

Larry and Susan returned in March from a trip to Patagonia with friends Jane and Jim. Their trip included an Independent trek in Torres del Paine and El Chalten, followed by a cruise from Punta Arenas to Ushuaia. Here they tell us about their experiences on the trip and in planning and arranging it with Swoop and our partners in Chile and Argentina…

What was your experience of planning and arranging your trip with Swoop?

Speaking for Susan and myself, I think that the most important point in terms of the structure of the trip was that it worked very well.  I believe that there are certainly logistical and language issues with a trip such as this, and I feel that the arrangements made by Swoop and the other operators were well worth the money.  Having self-arranged trips elsewhere in the world, at least 5 times previously, going via Swoop was a different structure, and I would encourage others to do likewise, especially with potential language issues.

What were the highlights of your trip?

In El Chalten, we were pleasantly surprised that a small village of its size has the amenities that it does.  Nothing like walking into the Mirador for Fitzroy, and walking out to enjoy a pint at the microbrewery, followed by a great restaurant meal, and a good sleep at Kaulem. For me, El Chalten was the highlight, given the total surprise at what we had expected for facilities, and the relative ease at getting into the objectives.

The cruise was wonderful; great meals, wonderful tablemates, very knowledgeable interpreters.  The choice of a berth in the lower deck was the right one, given the rough seas, going towards Cape Horn.

Swoop is commended for recommending Parc Nationale los Glaciares; this was a highlight also.

How did you find the Trekking in Torres del Paine & Chalten?

I would not describe the “W Trek” as a life-changing experience.  Having hiked, scrambled, and climbed in the Canadian Rockies for 35 years I guess I have been spoiled.

The trails in both countries are well maintained and clean; the daily itinerary was very do-able, for people of our age and relative fitness.

We found the Refugio staff to be less than helpful, not at all service based, and the meals monotonous and of dubious quality, especially some of the vegetarian options.  I certainly think these young people could learn a lesson about guest expectations and service from the folks at Palermo, and on the Cruise.  I picked up bed bugs at one of the Refugios as well.  Could they not charge a little more, and offer a little more?

On the ground , we found your partners in Torres del Paine very helpful and a good resource, although we also took in the 3:00 p.m. talk at Erratic Rock.  She could do with a little more prominent sign.

How were your other accommodations during  the trip?

In Buenos Aires, we found the Palermo Hotel and its concierge service quite exceptional.  We are not normally effusive in our praise, but Luke really picked a winner here. The facility in El Calafate was unexceptional,  no strong memories, one way or the other.

In Chile, the people at both Erratic Rock were helpful, and it was appreciated that they held our spare kit while we were elsewhere (as did Palermo, in Buenos Aires).

The B&B in Punta Arenas could have been better.  We were in side by side rooms, nearby the upstairs dining area.  Noise from the front desk carried, the staff seemed to be oblivious to their all night “yakking” and then the German group got up (or maybe never went to bed) at 4:00 a.m. or so, to have breakfast.  So, a real lack of commitment to other guests, and I’d encourage you to find something smaller, and quieter.

Overall…

In conclusion, a well planned and well organized trip, for which considerable recognition should also go to my wife, Susan, as well.  I really think her secret job is also tour operating, and should you have any vacancies, please keep her in mind!

This is a trip we have been working on since we read Bruce Chatwins’ book, “In Patagonia”, in approximately 1980.  We still have the book, and brought it along to reread.  Then, we were poor University students and all we could afford was “armchair travelling”.  So, 34 years later and the circle closes.  We have fulfilled one of our dreams as a couple, between armchair and wheelchair, I guess you’d say.

Thank you, once again, for the effort. Cheers! Larry.

doherty 9

Matt & Sarah: Trekking in Los Glaciares

Matt and Sarah returned in April from Trekking in Los Glaciares National Park. Here they tell us about their experiences on their trip, and in booking with Swoop and our partners, as well as providing some helpful tips for other travellers visiting Patagonia…

doherty 8How were Swoop Patagonia?

Excellent in every way, would recommend them to anyone.

What did we do well?

Everything!  Swoop offered expert advice and it was clear from the outset that you specialise in this area. They were very responsive, friendly and considerate – we typically travel independently but it didn’t take long to realise the benefits of engaging with Swoop.  I do hope we get the chance to return to the region and if so we’ll be sure to contact you again.

[Read more about How Swoop Works]

doherty 2

What could we have done differently?

It sounds like a cop-out but genuinely, we can’t think of anything we would have liked to be done differently/better.

doherty 5

How were our partners who supported your trekking in Los Glaciares?

They were also excellent – helpful, friendly, knowledgeable… great to have support from them while we were in Chalten too. Thoroughly recommended.

doherty 1

How did you enjoy their itinerary?

Excellent – we worked with them to tailor the trip to our preferences and time available and it worked really well.  We were lucky to squeeze in Perito Moreno Glacier, a small trek on Viedma Glacier and 3 great day-treks… and spent time in El Chalten which is a fantastic little town.  I don’t think we could have done any more with the time we had available.

doherty 6

How were their guides?

Pedro accompanied us to Laguna de los Tres and we really enjoyed our day with him.  We were lucky enough to have great walking conditions and probably didn’t absolutely need a guide, however we got so much insight into the area, local mountaineering etc.  He’s such a friendly and genuinely hospitable kind of guy with a wealth of experience in the area… if we ever return to the area (I really hope we do) we’d be sure to look him up!

Is there anything you would have changed about this part of your trip?

More time possibly to take in multi-day treks or head to Torres del Paine though that wasn’t really viable.  We had 5 nights and with the time we had it was perfect.

doherty 7

What was the highlight of your trip?

Very hard to say but a close call between trekking to Laguna de los Tres & Loma del Pliegue Tumbado

doherty 4

Do you have any tips for other people planning a trip?

1. Consider a guide for at least 1 trek; we got so much out of walking with Pedro.

2. Don’t rush it too much – we thought we were rushing but we heard of plenty of people with so little time in Chalten… the area is stunning and deserves more.  It’s a great place to hang out too.

3. Consider the weather – we were extremely lucky but I don’t think what we had was typical.

doherty 9

Did you manage to visit anywhere else in Chile or Argentina?

We also had time in Buenos Aires and around Salta in the North-West.  From here we hired a car and saw some of the surrounding area… Quebrada de Humahuaca, Salinas Grandes, Cafayate etc.  All great and we’d thoroughly recommend it all – although Patagonia remains our firm highlight.

‘Once again a big thanks, I do hope we’ll be in touch again for another trip at some point.’