Tag Archives: accommodation

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6 days of Excursions in Torres del Paine

Brent and Megan returned in February from a 5 night stay at an eco friendly camp on the edge of Torres del Paine National Park, where they had a choice of excursions into the park each day. Here they tell us about their experiences on the trip and in booking with Swoop and our partners…

‘Megan and I had an exceptional time in Patagonia.’

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How was your experience of booking with Swoop?

We appreciated the advice and insight that Luke was able to give for the hikes and for the possible tours. I would and have already recommended Swoop to other people.

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How the excursions and guides in Torres del Paine?

Our guides were excellent; very knowledgeable enthusiastic about their work. Unfortunately, two days before we left for Chile my wife fell and hurt her ankle so we had to stick to the low intensity excursions but still did one 22 km hike and made it within the allotted time. We were not able to try any of the longer or more intense hikes but still enjoyed the ones that we were able to participate in.

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How was the weather in Torres del Paine?

The weather was good- we had two days of clouds and two days of sun.

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What did you think of the eco friendly camp?

The camp facilities were excellent. It was very nice to have a good bed to go back to after being out all day. The food was excellent, and the staff were exceptional. We would definitely recommend other people to stay there.

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Did you visit anywhere else on your trip?

We spent one day in Valparaiso, and then we drove from Santiago to Mendoza in Argentina and toured wineries and ate at some amazing restaurants. Hindsight being 20/20 If I knew how utterly screwed up the border crossings would be, I would have flown.  It was a beautiful drive but the border control experience (and the additional permit fee and insurance) ruined the experience.

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What were the highlights of your trip?

The last day we did one of the view point hikes and had great weather.  Out of the blue we had a Huemul deer wander right up to us.  On the other side of the hill that same morning we observed 22 condors flying above the neighbouring foothill.  It was pretty amazing.

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Duane’s W Trek in Torres del Paine

Duane returned in March from a trekking holiday in Torres del Paine National Park. Here he tells us about his experiences on the trip and in booking with Swoop and our partners…

How was your experience of booking with Swoop and our partners?

Great thank you, I enjoyed every day of my trip!

I would certainly recommend you and your partners to others, as the information provided to me ahead of time was very helpful. I am also thankful for the accommodations being taken care of, as my Spanish was lacking.

Thanks for the memories.

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Is there anything you would change about your trip?

I can’t think of any negatives – the lowest points, if any, were the refugios, but I enjoyed my stays there as well.

Seeing the many campers nearby, however, and the fact that most if not all of the facilities in the refugios were available to them, I thought that next time it would probably be better to do a self-guided camping trip (tent and sleeping bag already prepared, so I’m carrying only clothes, food, etc.).

What was the highlight of your trip?

The highlight of the trip was at the base of Las Torres, as it was also my 40th birthday, and the sky was unusually clear. I also loved the view of Glacier Grey.

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Do you have any tips for other people planning a trip?

I highly recommend that others spend more time in Puerto Natales, as it is a very charming town. On second thought, don’t - too many people might alter the charm. :)

 

Helen’s Full Circuit in Torres del Paine

Helen returned in December from a trekking holiday to Torres del Paine. Here she tells her about her experiences on her trip and in booking with Swoop and our partners…

‘I had an amazing trip…I loved Chile, it is such a wonderful place. I could not have asked for more. In fact I loved it so much I have now arranged to take a 12-month sabbatical and am going back to South America in October!’

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How was your experience of planning and arranging your trip with Swoop Patagonia?

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I spoke to Luke on the phone 2-3 times whilst I was researching my trip to Chile. He had such fantastic knowledge and really took time to help me think through lots of ideas and options. I was really impressed by this as I felt it was going above and beyond what Luke needed to do as he would get no finical benefit from doing so. In the end this helped me lock down my itinerary and resulted in a fantastic trip.

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What could we have done differently?

Nothing really. Everything you did during the booking, the little ‘gift’ prior to me going and the follow up work really well.

 

 

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Would you recommend us to friends, family or colleagues for a trip to Patagonia?

Yes, absolutely.

 

What did you think of your itinerary?

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The part of my trip that I booked with Swoop was the 7 day Full Circuit, and I can safely say this was the highlight of my trip! The trek was amazing and the beauty of the scenery was second to none.

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It was fantastic: really well thought out, with a good mix of long days and short days which meant people could recover. We had some days that were fairly easy and then the odd day where you were pushed and hardened. I know the guide was concerned that I had not done any trekking before – and Luke had asked me how fit I was.

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I managed the trek well but I was glad that I do go running and go to the gym, as the trip would not be good for people without a certain level of fitness.

The food we had was great considering the conditions we were all in. The refugios were rustic, but as I would expect, and to be honest – hope for!

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How was your guide?

Our guide was called Mauricio and he was just fantastic. He is so knowledgeable, so energetic, so witty, and judged the group and everyone’s personality very well. He has been doing this job a while so has lots of contacts all around the tour, which he uses very well.

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Nothing was too much trouble and he ensured all his guests had everything they needed. He also looked after the Porters very well and you can see how he worked to make sure the whole team were happy and content. I can’t rate him highly enough… a seasoned professional at all times. The group was great and worked really well with everyone just clicking.

Is there anything you would have changed about this part of your trip?

Nothing at all :)

‘So the whole crew and all the people working on the trek where fab and really made my trip as good as it could have possibly been. Thank you.’

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Mariana’s trip to Los Glaciares National Park

Mariana returned in February from a trip to Los Glaciares National Park. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

How was your experience of planning and arranging your trip with Swoop?

Swoop were great, we certainly would appreciate using your services again.

How was your experience with Swoop’s partners in Los Glaciares?

These partners were an excellent suggestion from Swoop. Zoe was very nice and professional, and our guide Mauro was an excellent person and professional. We loved the experience!!

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What did you think of your itinerary?

The trekking in Los Glaciares was excellent; guide 100% and also the stricture of Pedra Del Fraile and Poincenot camping were better than expected. So everything very good, especially taking into account that we stayed in Refugio accommodation!

What was the highlight of your trip?

The highlight for us was Pedras Blancas. A difficult trail but worth the effort for the magic landscape!

Did you manage to visit anywhere else on your trip?

We also visit Lago Del Desierto, and stayed at Aguas Arriba Lodge for 3 days, which was suberb lodge.

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Rob & Amy Trek in Torres del Paine & Ushuaia

Rob and Amy returned in January 2015 from a Trek in Torres del Paine followed by some excursions in Ushuaia. Here they tell us about their experiences on the trip and in booking with Swoop and our partners…

How were Swoop Patagonia?

You guys put together a fabulous trip for us in Patagonia and your recommendations for Ushuaia in particular were spot on.

I don’t think you could or should do anything differently – your communication is perfectly clear and timely and both of your partners receive our highest marks.  By all means I would recommend you to friends and family.

How was your W Trek in Torres del Paine

The W Trek was exactly as promised.  The self-guided version was great for us and was well explained by your partners at the start when they met us at their office in Puerto Natales.  Moreover, they were able to secure dinner reservations for us the night before our trek – New Years Eve – at a fantastic restaurant in Puerto Natales – that’s service!

[Read Sally’s top picks for dining out in Patagonia]

How was the Accommodation during your W Trek?

Our accommodations in Puerto Natales (Amerindia) were perfect, and the refugios on the trek exceeded our expectations.  How did we get a double room for our last night?  So awesome!  The cabin upgrade was so worthwhile. In comparing the price of our trip with other travellers – we got the better deal!

What was the highlight of your W Trek?

Well, crystal clear weather at the Torres – 2 hours of brilliant blue sky while we lounged by the lake!  Wow!

Do you have any tips for other travellers planning a trip?

Use Swoop and their partners in Chile! The W-trek is not a wilderness experience as there are lots of people but the scenery is breath-taking.

How was your day trip in Ushuaia?

Swoop’s partners in Ushuaia did a great job on our day trip. The guide was very knowledgeable about the local flora and fauna, geology and history. It was a little expensive for a day hike but this company has it dialled in!

Did you visit anywhere else during your trip?

We visited El Calafate and did the Big Ice trek on Perito Merino. We also spent 8 days on the Valvilov in Antarctica and finished off with 2 days in Buenos Aires.

Is there anything you would change about your trip?

We wish we had made time for FitzRoy – next trip – and, we will contact you guys before we go.

We might have added an extra day onto the W-Trek but it was totally doable in the 4-night time frame you arranged.

Everything else – perfect – thanks you guys! And, thanks for the buffs!  We are wearing them daily back here in Durango, CO  USA!

Kathy’s Trekking Adventure in 3 Patagonian National Parks

Kathy returned in January 2015 from a trekking adventure in Patagonia during which she hiked in Torres del Paine, Los Glaciares and Tierra del Fuego National Parks. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

‘I enjoyed all my adventures in Patagonia, it really is a beautiful area and I loved the attitude of the people - the importance of family, food and wine! Thanks so much Chloe for all your efforts in providing me with such a great adventure. It took me 20 years to get there since I first began making plans to visit the region and it was everything and more than I thought it would be.’

How were Swoop Patagonia?

Swoop have excellent contacts in the region and all my travels went smoothly. I am already recommending you to friends! The gift that Swoop sent me for my trip was very useful and I even slept in mine on the Tierra del Fuego trek as it was so much colder there than Torres del Paine.

 How were Swoop’s partners in Torres del Paine?

The Extended Torres del Paine Circuit itinerary I took in Torres del Paine was comprehensive and well organised. I think most of us put on weight on this trek! Eduardo, our guide, was excellent. He knew a lot about the region and felt very strongly about preserving it.  He looked after us really well, knew his first aid (!), and had a great personality and sense of humour.

How were Swoop’s partners in Tierra del Fuego?

We had a few communication difficulties with these partners initially as I was already trekking so was unable to receive emails from them re the next stage of the trip and then I had troubles connecting to emails which further delayed the process. It would have been helpful if information about pick up times was sent out at an earlier date. Otherwise everything on the Crossing Tierra del Fuego trek went well. Matias and Nico were also very good guides and looked after us through rain, snow, bogs, clambering over a million fallen trees, and so on. We LOVED the Hosteria we stayed at on the lake and the family running it were extremely welcoming.

How were Swoop’s partners in Los Glaciares?

Everything for my day hikes in Los Glaciares was well organised once I started and the hotels used were both good, clean ones. The only problem I had was that I had to ask for the details several times before departure. More details on my self guided hike to Fitz Roy would have been useful but then, I didn’t ask the questions either!

What were the highlights of your trip?

Highlights were the people I met all along the way; the first view of Grey Glacier from the pass; the glacier trek on Glacier Grey was absolutely amazing and more so than the one in the Los Glaciares National park; El Calafate and El Chalten with so many restaurant choices. There really were so many amazing sights and I’m really glad I had the time to do the extended circuit of Torres del Paine.

Do you have any tips for other people planning a trip?

I would suggest bringing pesos with you for Torres del Paine treks as they charge a lot more if you use U$ to pay for your wine!

[Read Swoop’s tips on Currency]

Bring a small, easily packable day pack for the two days when you trek up the valleys and aren’t carrying your main backpack.

Cecile’s W Trek in Torres del Paine

Cecile returned in January from a W Trek in Torres del Paine. Here she tells us about her experiences on the trip and in booking with Swoop and our partners…

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How was your experience of booking with Swoop?

I was very happy that I planned my trip through Swoop Patagonia and their partners. It was very useful to go through Swoop, as it can be complex booking refugios yourself, particularly when you need certain refugios on certain dates, and in theory there is no availability for 3 consecutive nights (at least I didn’t find any through other companies). Booking with Swoop is also particularly useful for people who have  limited time, it is helpful to have the trip planned by someone else.

How were Swoop’s partners in Chile?

Swoop’s partners who organised my W Trek were very patient leading up to the trip. They answered all of my questions in no time, which was amazing. It was also great that although my plane only landed in Punta Arenas on the 23rd at 5pm, they found a way for me to start the Trek on the 24th at 7am. I didn’t have a guide for this trip, but Johanna waited for me until late in the night to give me my vouchers.

What was the highlight of the trip?

Seeing the sunrise from Chileno on the 25th of December  was my absolute highlight (see picture) although I should have brought my sleeping bag, it was freezing!

Do you have any tips for people planning a trip?

I found it very useful to have an external battery for my camera, a rope to hang my wet clothes on, and waterproof pants and walking sticks. The headband Swoop sent me is also a great item to take with you! Also, the offer of cheap hostels in Puerto Natales is quite wide, so it is fairly easy to go ahead and book these for yourself.

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Fiona’s Trip to Torres del Paine

Fiona & Stephen returned in January 2014 from a 4 night stay at a luxury lodge in Torres del Paine, from where they took various excursions into the National Park. Here they tell us about their experiences on her trip and in booking with Swoop and our partners…

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What was the highlight of your trip?

This is such a difficult question to answer. The whole experience was incredible from start to finish. Of our whole 5 week trip from Buenos Aires down to Patagonia, the Patagonian experience certainly takes the crown.

The obvious things that come to mind are the first glimpse of Lago Gray, hearing the thunderous roar of a glacier calving overhead in the French Valley, standing in front of the Towers of Paine and seeing the elusive Puma on our evening drive home after our final hike in the national park.

There were so many more beautiful moments that are less spectacular but equally inspiring. The milky green colours of the lakes, the fiercely invigorating Patagonian winds in your face, the delicate flowers. The landscape delights with an ever-changing presence as your walk, like moving from Mordor to Narnia to the land before time. We are so grateful that we have been lucky enough to make the trip and experience this wondrous place.

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Did you manage to visit anywhere else in Chile or Argentina on your trip?

We spent time in Buenos Aires, Mendoza, Bariloche and el Calafate before we ventured across the border and into Chile. We loved Bariloche, and spent 5 days hiking, biking, kayaking and eating chocolate of course!

Following our time in Torres del Paine we crossed back into Argentina and headed to El Chalten. We were so blessed with the weather and spent two amazing days hiking here. The spectacular hike to Laguna de los Tres was a really a major highlight for us. I couldn’t recommend making El Chalten a must visit place if your down south.

How well did Swoop Patagonia do helping you plan your holiday, and finding the best trip for you?

 We have to give our whole hearted thanks to Luke and Chloe and the team at Swoop for their expertise, time, and advise both in the planning stages of our trip, and while we were travelling. We are so grateful for their enthusiasm and love of Patagonia and their practical advice. I don’t think we could have planned such a successful trip without their expertise.

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How was your stay at the Luxury Lodge in Torres del Paine?

The hotel was a real treat for us, and totally worth it. The accommodation, staff, food, guides and location could not be topped. We met some amazing people from all walks of life staying in the hotel and really enjoyed sharing their company on the hikes. The staff including everyone from the drivers to the guides were so fantastic – fun friendly and really knowledgeable, and all were totally in love with Patagonia, and so enthusiastic and proud of their homeland. They made superb hiking partners and we loved being in their company. We were also blessed with the most beautiful weather during our whole trip and of course this was a major plus. The groups were small, and the food on our hikes was as tasty as the meals at dinner. I hope that some day we find ourselves back in Tierra Patagonia.

Do you have any tips for other people who are planning a trip?

Tip number one – Talk frequently with the team at Swoop! They guided us in our every move when planning the trip and the advice was spot on.

Tip number two – Just do it – go there! And enjoy.

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Raphael’s Full Circuit from an eco camp in Torres del Paine

Raphael returned in January from a Full Circuit trek in Torres del Paine National Park, based from an eco friendly camp. Here he tells us about his experiences on the trip and in booking through Swoop and our partners…

‘It was a magnificent trek. We were lucky with the weather and it was great! The deep beauty of the Park cannot be denied. I will keep an excellent memory of this adventure!

How was your experience of planning your trip with Swoop Patagonia?

I have particularly appreciated all the details sent in your e-mails and the time you spent to answer me carefully. I would recommend Swoop Patagonia to other people.

How was the eco camp?

This was where the one negative point of the trip occurred. On Christmas eve, the couples in our group had the dinner in the eco camp and the single trekkers (3 persons) had their dinner in the refugio. For both the cohesion of the group and for the meal itself, I think this point should be corrected in the future. I don’t know if the couples have paid more. On new years eve, we asked if we could to eat in the eco camp, and we had to pay an extra charge.

How did you enjoy their itinerary?

The 9 Day Circuit from eco camp was an excellent itinerary: the Full Circuit is of course the best trek possible. I did find the alternation between more difficult and easier walks was a bit surprising.

How was your group?

For me, as I am French, it was the first experience with a English-speaking group. It was very nice and interesting to be with Anglo-Saxon people. Speaking English was not so difficult, understanding the guides was not problematic but the Australian and Californian accents were a bit hard to understand (Before year 2000, I used to have meetings in English for my job but since 2000, this is no longer the case). I have decided to watch more English or American channels on TV!

How were their guides?

We has two passionate guides, with a very good knowledge of the park. I remember that one day the weather was very bad in the morning (for the French valley). Nevertheless we tried to climb in the valley till the “Mirador Britanico”. Suddenly, for one hour, the weather was beautiful : the view was amazing und unforgettable. Thanks to the guide Chuma for taking us there !

 

4 days of Excursions from an eco camp in Torres del Paine

Jeffrey returned in January from a 5 night stay at an eco camp in Torres del Paine. Here he tells us about his experiences on the trip and in booking with Swoop and our partners…

How were Swoop Patagonia?

You guys were great. When I had an issue with paying the balance for my reservation with your partners, you jumped in quickly and solved the problem.

How were Swoop’s partners at the eco camp you stayed at?

The staff at the camp were very attentive and our guide, Jorge, was the best.

What did you think of the camp and accommodation?

The yurt accommodation itself was great.

The camp as a whole was also great but with one exception: the plumbing was problematic. Showers ran hot and cold every few seconds and the toilet kept plugging up.

What did you think of the excursions available from the camp?

The excursions were well planned and we appreciated being able to choose which ones we wanted.

Do you have any tips for other people planning a trip?

Best advice is to plan a long enough stay to make it more probable that they will have at least some good weather.